HR Master Data & Contact Model Specialist (Dutch/French)

Seniority Level:

#Dreambig

Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.

That’s Who We Are: Come and OWN IT.

Job Purpose

The purpose of the Master Data and Contact Model Specialist (Dutch/French) role is to drive excellence within the EEX People Business Services team. This role main goal is to ensure the delivery of high-quality HR transactions in respect of Payroll accuracy and Employee experience. The Master Data and Contact Model Specialist will execute operational processes to ensure efficiency and effectiveness of BU BNFL HR operations.  

Furthermore, the role requires collaboration with various stakeholders within the business (BU BNFL) to ensure high quality and continuous improvements in HR operations.  

The role holder is accountable for overall operational performance, achievement of payroll and quality KPIs, as well as the results of service level agreements (SLA).  

Business Environment

Main Characteristics (Challenges)

• Work in a quick changing environment 
• Develop skills and knowledge to achieve their full potential 
• Perform HR operations with quality and in time 
• Professionally collaborate with stakeholders 
• Increase efficiency of processes and procedures within the scope 
• Regularly assess and continuously improve current ways of working 
• Collaborate with functional areas and other departments. 

Language Skills

Fluent in English, additional languages (Dutch/French) required 

Key Responsibilities

Operational Excellence

• Contribute to performance goals for teams 
• Contribute to team metrics 
• Fast learning operational processes withing the scope 
• Demonstrate commitment towards continuous improvement and willingness to challenge existing practices 
• Ensure L5 documents timely maintenance, transformation and continuous improvement. 
• Implementation transformation initiatives for respected scope  
• Support the continuous improvement process to identify potential efficiencies and implement lean ways of working in the team 
• Efficiently collaborate with stakeholders (BU BNFL People, Payroll teams, Solutions, Workday team) 
• Perform other duties as requested by the Team Lead.  

Key Performance Indicators (Kpis):

• MICS / Risk Management / Audit compliance target management, including creation of sustainability model and action plans for open issues  
• Back-up support of team members 
• SLA / KPI’s achievement and yearly update, quality monitoring of team performance and take the actions to close the gaps 
• Best practice sharing within the team 

Qualifications and Technical competencies required  

Education & Experience

• University Degree – Degree in Business Studies, HR or Finance (preferred) 
• 1-2 years of experience in HR / Operations (preferred) 
• Experience in stakeholder management with commercial function and customers 
• Experience in working in Workday and SAP environment (preferred) 
• Shared Services experience will be a plus. 

Behavioral Competencies

• Ability to track and organize information data and communications efficiently to ensure issues are dealt with promptness and properly 
• Understanding of both HR and Payroll processes 
• Ability to manage projects  
• Attention to details, excellence and “first-time right” approach 
• Good communication skills both oral and written; have the ability to simplify complex issues 
• Highly structured and systematic approach to delivering operational solutions 

• Strong Analytical Skills

• Stress Resistant

• Good Negotiation Skills

• Excellent Interpersonal Skills

Technical Competencies

• Excellent Excel, Word and PowerPoint skills 
• Power BI knowledge will be a plus 

Benefits

• Benefits for you and your family to help your physical and mental health 
• Competitive parental leave and pension contributions (2,5%)
• 25 days of holidays per year
• Employee benefits to help your physical and mental health and overall well-being (Accident, Health and Luggage insurance
• A beer allowance to enjoy our brands
• Employee networks to support diversity and inclusion
• 26 weeks paid leave for primary caregivers -
• ‘Return to Work’ program 
• Why build your career with us:
• We recruit for mindset, ambition, cultural fit, and growth opportunities.

• Meal Vouchers

• Local Bonus

• A beer allowance to enjoy our brands
• Employee networks to support diversity and inclusion
• 26 weeks paid leave for primary caregivers -
• ‘Return to Work’ program 
• Why build your career with us:
• We recruit for mindset, ambition, cultural fit, and growth opportunities.

Unique Culture

We are proud to be part of something bigger than ourselves and are passionate about building upon our company’s long legacy. We believe in collaboration and candor, which results in a dynamic culture with open communication.

Brands Everyone Loves

We are part of the collective, global history of beer. We are the proud makers of more than 500 iconic brands, from beloved international classics to local favorites.

Growth Opportunities

Our people grow at the pace of their talent. We empower our people to learn, expand their perspectives, and unlock career growth. In an environment where commitment to excellence pays off, our people are able to deepen their impact and create a long-lasting legacy.

#Li-Abi Zoneeur