Sales Excellence Manager (Ads)

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through our omni-channel, multi-format, global platforms.

We are seeking a Sales Excellence Manager who is passionate about combining strategic planning, analytical acumen, and tactical execution to maximize the effectiveness of our Advertising Sales team.

In this role, you will be a trusted advisor to the Regional Vice President of Sales and other Sales Directors. You will need to understand all aspects of their business, including the industry and competitive landscape in their verticals, the playbook for winning market and mindshare, and the resources needed to drive this plan. This role enables Sales with programs, tools, processes, and insights as a competitive differentiator and driver of growth. This opportunity will allow you to balance leading, doing, and influencing, in close partnership with a matrixed partner set. This is a unique position from which to drive thought-leadership, strategy, connection, and executional excellence to our key stakeholders. Sales Excellence Managers are adaptive, balance big-picture thinking with a keen eye for details, are energized by inclusive collaboration, and continually raise the bar with world-class operational excellence.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Business Partnership and Enablement.
• Drives sales growth through business and portfolio planning.
• Analyzes the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks.
• Supports the integration, alignment, and execution on the actions defined in plans.
• Enables Sales Motion Strategy.
• Enables sales teams to execute strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture).
• Contributes to operationalizing prioritized sales plans and industry solutions.
• Identifies opportunities to generate new business and accelerate the closing of existing opportunities.
• Sales Coaching for Growth and Success.
• Coaches and builds relationships with sales team on executing key priorities.
• Engages sales managers to become more effective coaches to front-line sellers.
• Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts.
• Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
• Leverages Insights & Reporting.
• Contributes to analytics on key revenue drivers (e.g., by vertical/product/geo).
• Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
• Driving Sales Process Discipline.
• Instills process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team.
• Holds sales managers accountable for account plan quality, completeness, and pipeline health.
• Extending Executive Capacity.
• Represents as an internal advocate and an extension of Sales leadership.
• Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.
• Drives sales growth through business and portfolio planning.
• Analyzes the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks.
• Supports the integration, alignment, and execution on the actions defined in plans.
• Enables sales teams to execute strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture).
• Contributes to operationalizing prioritized sales plans and industry solutions.
• Identifies opportunities to generate new business and accelerate the closing of existing opportunities.
• Coaches and builds relationships with sales team on executing key priorities.
• Engages sales managers to become more effective coaches to front-line sellers.
• Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts.
• Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
• Contributes to analytics on key revenue drivers (e.g., by vertical/product/geo).
• Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
• Instills process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team.
• Holds sales managers accountable for account plan quality, completeness, and pipeline health.
• Represents as an internal advocate and an extension of Sales leadership.
• Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.

Qualifications

Required Qualifications:

• 8+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field
• OR equivalent experience.
• 5+ years of experience using data to drive business outcomes or inform business decisions.
• 5+ years of experience managing relationships with stakeholders, clients, and/or customers.
• Proficient English and Chinese language skills
• OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in a related field.
• 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
• 7+ years of experience using data to drive business outcomes or inform business decisions.
• 7+ years of experience managing relationships with stakeholders, clients, and/or customers.
• Solid understanding of the online advertising ecosystem.
• 8+ years managing programs across a matrixed stakeholder set, including planning, managing timelines, tracking progress, and change management experience.
• 7+ years of experience with data-based storytelling that has impacted organizational strategy.
• 7+ years of experience in strategic business planning, including market analysis, resource modeling, and service level definition.
• 6+ years of experience developing incentive or performance acceleration programs with measurable uplift in key metrics.
• 5+ years of digital marketing experience.
• Proficient SQL, Excel, PowerPoint, PBI, Databricks and other data analysis tools.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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