Consultant Director

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. 
 
Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

As a TCM, this opportunity will allow you to lead a powerful consulting delivery team, develop leadership skill and accelerate our customer AI transformation by Microsoft technology.

 

Responsibilities

• Technical Delivery: Understand customer requirements and constraints through direct customer engagement and coach your team through all aspects of delivery and pre-sales to deliver successful customer outcomes. Participate in workforce capacity planning and hiring, aligned to business need.
• Readiness: Support company tech intensity by readying yourself and your team to achieve the relevant certification(s) and accreditation(s) in alignment with Industry/Solution Area and business need.
• Operational Excellence: Drive customer focused operational excellence through adherence to processes, procedures, and compliance requirements.
• Change Management: Understand, communicate, and land the Industry Solutions business strategy/priorities.
• Managerial & Leadership: Adhere to the Model, Coach, Care framework, Leadership Principles and Microsoft’s Values to attract, develop, retain talent and deliver results through teamwork as One Microsoft.  Deliver success through empowerment and coaching that supports employees through change; help the team adapt and learn.

 

Qualifications

• 12+ years leadership experience in technical consulting area of business
• 8+ years customer facing experience or client delivery experience
• 8+ years people management experience
• Rich expertise on large SOE Banking industry in China
• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management)

  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.