Customer Service Specialist

Job Summary Details:

Skydeck is one of the top attractions in the city of Chicago, offering our guests the all-around Chicago experience. Our team helps create memories that our guests will never forget. We are not only in the business of making incredible experiences for our guests, but also for our team. At Skydeck, you matter! We are looking for new team members that are outgoing, compassionate, and willing to go the extra mile to creatively enhance our guests visit. 

• Schedule: Part-time, Including Weekends
• Pay Rate: $16.60 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

  Benefit Information:

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM  Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

  Skydeck is one of the top attractions in the city of Chicago, offering our guests the all-around Chicago experience. Our team helps create memories that our guests will never forget. We are not only in the business of making incredible experiences for our guests, but also for our team. At Skydeck, you matter! We are looking for new team members that are outgoing, compassionate, and willing to go the extra mile to creatively enhance our guests visit.      Basic Qualifications:  

• Must be at least 18 years of age
• Team Oriented 
• Creative
• Self-directed (can perform tasks with minimal supervision)
• Conflict management and resolution skills
• Ability to remain enthusiastic while interacting with and helping visitors
• Empathetic
• Approachable
• Must be flexible and able to work a variety of schedules, including weekends and holidays 

  Preferred Qualifications:   •  One (1) year of customer service  or similar work experience preferred
  Responsibilities:  

• Company Perks:
• 40% of public transportation (deducted pre-tax from check)
• Gym membership
• Staff outings/events throughout the year
• Volunteering opportunities
• Follow safety precautions at all times

  A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1 ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.   ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers.  ABM does not accept unsolicited resumes.   For more information, visit www.ABM.com