Key Account Manager

Shape the Future of Payments with Nexi in 2025
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.

Why This Role Is Right for You
As a Key Account Manager (Sales), you’ll join a collaborative and forward-thinking team based in Zagreb, Croatia. Together, we work on driving strategic client relationships and developing new relationships with potential new clients, leading high-impact negotiations and overseeing business partnerships to expand market opportunities and foster long-term growth.

About Your Future Role
In this position, you will:

• Serve as the primary point of contact for existing clients, maintaining strong business relationships and identifying new opportunities with existing and new clients
• Actively working on new solutions and services together with Product management both on issuing and acquiring services
• Lead client discussions, negotiations and partnership agreements while ensuring alignment with business objectives 
• Manage and negotiate business conditions with clients, contractual relationship and partnership with clients 
• Actively search for new clients and play an integral part in generating new sales that will enable Nexi a long lasting relationship 
• Collaborate with finance and executive management to verify product related business cases 
• Oversee major projects by establishing a link between Product and IT organization 
• Manage budget, forecast and financial planning for clients accounts – both externally and internally 
• Provide industry insights, best practices and knowhow sharing within the team and management 
• Keep clients informed on current industry trends, particularly regarding issuing and acquiring business
• What Makes You a Great Fit
• We’re looking for someone eager to make a difference. Here’s what we value:
• Essential Qualifications: 
• University Degree or equivalent professional qualification
• Sales track record with good understanding of finance and marketing business disciplines
• Knowledge of card business both issuing and acquiring is a must 
• Working experience in Banking or Fintech

Bonus Skills:

• Customer centricity 
• Influencing and negotiations skills
• Stakeholder management
• Creativity and problem solving  
• Analytical skills
• Growth mindset

Even if you don’t check every box, your unique potential and willingness to learn could set you apart.

What’s in it for You?

• Attractive salary and a competitive benefits package to reward your expertise and contributions 
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment 
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

Discover Life at Nexi
We’re an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our Life at Nexi page.

• Diversity and Inclusion at Nexi
• We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive. 
• Your Next Step Starts Here
• If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!