Financial Coordinator at Garner Orthodontics

Description

Financial Coordinator

Location: Garner Orthodontics – Chandler, AZ

About The Role

Garner Orthodontics is seeking a detail-oriented and compassionate Financial Coordinator to join our friendly and professional team in Chandler! This important role manages the financial side of patient care — helping families understand their investment in treatment, handling insurance and payment plans, and ensuring a smooth, transparent billing process from start to finish.

What You’Ll Do

• Present financial options to patients and families in a clear, confident, and caring manner. 
• Prepare and explain treatment contracts, payment plans, and insurance estimates. 
• Process payments, post charges, and manage patient accounts accurately. 
• Verify orthodontic insurance benefits and file claims as needed. 
• Follow up on outstanding claims and patient balances to ensure timely collection. 
• Reconcile daily financial transactions and prepare end-of-day reports. 
• Collaborate with the Treatment Coordinator and Front Office team to ensure seamless patient onboarding. 
• Maintain patient confidentiality and ensure compliance with HIPAA regulations. 
• Support a positive patient experience by answering billing and insurance questions promptly and professionally. 

What You’Ll Bring

• High school diploma or equivalent required; college or business coursework a plus. 
• Strong understanding of dental/orthodontic insurance and billing procedures. 
• Excellent communication and customer service skills. 
• Proficiency with dental practice management software (training provided). 
• High attention to detail, organization, and accuracy. 
• Positive, team-oriented attitude with a commitment to patient satisfaction. 

Why You’Ll Love Garner Orthodontics

• Welcoming, patient-centered team environment. 
• Competitive pay based on experience. 
• Health, dental, and vision benefits available. 
• Paid time off and holidays. 
• Opportunities for professional development and career growth. 
• Be part of a practice that creates confident smiles every day!