Patient Coordinator at Red Dirt Orthodontics

Description

Patient Coordinator

Location: Red Rock Orthodontics – Oklahoma City, OK

About The Role

Red Rock Orthodontics is looking for a friendly, organized, and professional Patient Coordinator to be the first smiling face our patients see! This key team member helps create a welcoming environment for patients and families, manages scheduling and communication, and supports the office team to ensure each visit runs smoothly from start to finish.

What You’Ll Do

• Greet and check in patients with warmth and professionalism. 
• Manage the daily schedule to keep appointments on time and well-organized. 
• Answer phone calls, emails, and text messages promptly and professionally. 
• Schedule new patient consultations, adjustments, and follow-up appointments. 
• Verify insurance benefits and ensure all necessary paperwork is complete. 
• Collect payments, process transactions, and post charges accurately. 
• Communicate effectively with patients and parents about appointments, financials, and treatment progress. 
• Coordinate with clinical and treatment teams to maintain smooth patient flow. 
• Maintain patient records and update information in the practice management system. 
• Support a clean, organized, and professional front office area. 

What You’Ll Bring

• High school diploma or equivalent required. 
• Prior experience in a dental or orthodontic office preferred. 
• Excellent communication and customer service skills. 
• Strong organizational abilities and attention to detail. 
• Comfort working in a fast-paced environment and multitasking with ease. 
• Professional appearance and positive attitude. 
• Familiarity with dental/orthodontic software is a plus (training provided). 

Why You’Ll Love Red Rock Orthodontics

• Supportive, upbeat team culture focused on patient care and fun. 
• Competitive pay based on experience. 
• Health, dental, and vision benefits available. 
• Paid time off and holidays. 
• Opportunities for training and growth within the practice. 
• A chance to help patients feel confident about their smiles every day!