Vice President, Revenue Cycle Management

The Opportunity:

As Homecare Homebase continues to scale and transform its Revenue Cycle Services offering, we are seeking an experienced and visionary Vice President of Revenue Cycle Services to lead our fast-growing business unit. This role reports directly to the CFO and works cross-functionally with the Executive Leadership Team (ELT), including Product, Finance, Client Success, and Engineering. The Vice President of Revenue Cycle Services will serve as the executive leader of HCHB’s fast-scaling RCM business, bringing strategic rigor, operational depth, and client-centric innovation to a critical revenue-generating function. With full P&L ownership and cross-functional influence across Sales, Product, Finance, and Client Success, this leader will play a pivotal role in delivering high-quality services, exceptional outcomes, and transformative growth. 

This role is based in Dallas, Texas with flexibility for remote/hybrid work. Occasional travel (~10–20%) may be required for client visits, team engagement, and executive leadership meetings.

What You Will Do:

Strategic & Financial Leadership

• Set the strategic vision and roadmap for RCM, ensuring alignment with HCHB’s broader enterprise and client goals. 
• Own full P&L accountability, including pricing strategy, financial forecasting, service profitability, and ROI delivery. 
• Act as executive sponsor for major RCM clients and strategic partnerships.

Operational Excellence

• Lead all facets of revenue cycle operations - coding, billing, collections, denials management, cash reconciliation, credentialing, and reporting. 
• Leverage KPIs, workflow automation, and best practices to improve speed, accuracy, and cash flow performance. Sample KPIs may include DSO reduction, clean claim rate, denial rate improvement, cash acceleration, client SLA attainment, and margin contribution per account. 
• Ensure delivery of client SLAs, internal performance metrics, and compliance benchmarks.

Global Team Management

• Lead a diverse, high-performing team across domestic and offshore geographies. 
• Instill a culture of accountability, agility, and client excellence. 
• Hire, develop, and retain top talent while building leadership succession within the RCM organization.

Client Engagement & Growth

• Collaborate with Sales, Implementation, and Client Success to support seamless onboarding, expansion, and value delivery. 
• Serve as a trusted advisor to clients, offering strategic insights on optimizing their RCM performance.

Risk, Compliance & Governance

• Ensure compliance with federal/state regulations (e.g., HIPAA, CMS), payer policies, and audit frameworks. 
• Monitor and proactively respond to industry and payer changes affecting RCM operations.

What You Will Bring:

• 15+ years of progressive leadership in Revenue Cycle Management, preferably within complex care settings (home health, hospice, post-acute, or multi-site healthcare services). 
• Demonstrated success scaling multi-site/global operations and leading large cross-functional teams. 
• Deep P&L ownership experience with a consistent record of improving financial performance and client satisfaction. 
• Expert-level understanding of RCM processes, coding (ICD-10, CPT, HCC), payer policy, and regulatory landscape. 
• Familiarity with EMR/RCM software platforms, clearinghouses, and healthcare payment ecosystems. 
• Experience implementing or partnering on RCM automation, AI/ML-based claims adjudication, or workflow optimization solutions. 
• Executive presence with exceptional communication, negotiation, and strategic problem-solving skills. 

Optional Additions:

• Experience leading RCM transformation initiatives (e.g., automation, AI/ML, platform modernization). 
• Experience with outsourced/offshore vendor management and KPI oversight.

About Us

Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States.  Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians. 

HCHB is undergoing an exciting multi-year transformation across our product, data, and operational platforms. This is an opportunity to lead a cornerstone service offering at the intersection of healthcare technology, operational innovation, and clinical outcomes.

Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care.  Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude).  If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career.  We are hiring team members who want to make a difference. 

What You Can Expect from Us 

At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. 

Our Team Members Also Enjoy

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve. 

Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares – one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family. 

Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.

A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

Sound like a good fit? We’d love to hear from you.

This position does not provide sponsorship.  All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.