Business Development Manager

Help Us Seal the Deal!

The Sales Representative is responsible for prospecting, managing, and developing sales opportunities within the group segment. This role focuses on maximizing the hotel’s occupancy and revenue by providing personalized service and building strong relationships with clients and partners.

What You'Ll Do

• Manage incoming group requests and ensure timely and professional follow-ups with clients.
• Prepare customized proposals based on client needs and hotel capacity.
• Work closely with internal teams (front desk, banquet, operations) to ensure the success of group stays and events.
• Actively prospect and develop new partnerships within target markets.
• Conduct post-stay follow-ups to measure satisfaction and encourage repeat business.
• Enter and maintain accurate data in the CRM to ensure proper tracking and data consistency.
• Collaborate with the regional sales team to support local marketing initiatives and enhance the hotel’s visibility.
• Achieve sales and performance objectives set by management.
• Represent Germain Hotels at trade shows and promotional events.

What You'Ll Bring

• Education in hospitality management, sales, marketing, or a related field.
• Experience in hotel sales or group coordination is an asset.
• Excellent communication and customer service skills.
• Strong organizational skills, autonomy, and attention to detail.
• Bilingual – fluent in French and English, both spoken and written.
• Knowledge of Opera PMS is an asset. 

Apply - we look forward to hearing from you!