Technical Product Manager

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions

As a Technical Product Manager, you’ll lead the evolution and responsible sunset of our AWS Landing Zone V1 platform—an essential part of Optus’ cloud infrastructure that continues to host critical APIs and applications supporting customer experiences. This role is technical product leadership focusing on platform reliability, security, and migration to strategic hosting environments.

You’ll own a slice of our platform and/or project portfolio, turning goals into sequenced backlogs, shipping adoptable defaults and controls-as-code, and proving impact through clear metrics. You’ll coach engineers, manage performance cycles, and coordinate AU↔IN delivery to make the safe path the easy path.

The day to day

• Owning product strategy, discovery, and definition for your platform area.
• Leading squads to plan sprints, groom stories, and manage releases and cutovers.
• Ensuring platform reliability and security through active incident response and vulnerability management.
• Driving migration of workloads to AWS Landing Zone V2 and promoting adoption of the Cloud Control Plane.
• Translating standards into usable artefacts like templates, runbooks, and checklists.
• Managing engineers: coaching, feedback, development plans, and performance cycles.
• Supporting developer experience through documentation, adoption guides, and office hours.
• Coordinating cross-region delivery and aligning dependencies across AU↔IN squads.
• Reporting on platform metrics (MTTR, SLOs, cost optimisation, security coverage).
• Aligning vendor outcomes with product goals and maintaining lightweight stakeholder updates.

What You’Ll Bring

• Strong technical fluency in cloud platforms, especially AWS, and distributed systems.
• Experience in governance of operational and cyber standards, with a focus on assurance mechanisms.
• Ability to drive migrations from legacy platforms to strategic cloud environments.
• Product management skills including backlog prioritisation, OKRs, and roadmap execution.
• People leadership experience with a focus on coaching, performance, and team culture.
• Comfort working across time zones and collaborating with engineering, security, and vendor teams.
• Familiarity with observability, CI/CD pipelines, and controls-as-code.
• A mindset focused on simplification, automation, and continuous improvement.

The good stuff … 

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. 

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours. 

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.

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