Branch Manager II

What The Role Is

• As a Branch Manager, you will primarily be responsible for leading a customer-focused sales and service
• process with businesses and consumers to achieve assigned targets. In addition, you will engage in
• development and management of a team of branch teammates while working to achieve branch growth
• and productivity targets, along with customer experience goals while maintaining operational excellence.
• The Branch Manager will execute Cadence Bank branch leadership standards while modeling and
• providing accountability for needs-based relationship building activities with all branch teammates. This
• position is on-site.

How You Will Make An Impact
● Build, develop and deepen customer relationships by following the Cadence Bank branch sales
process and using needs-based questioning to identify deposit, credit and other financial product
solutions to help customers achieve their financial goals.
● Coach and develop branch teammates’ sales, service and operations skills.
● Meet or exceed individual business development and activity objectives - measured by team
benchmarks and personal productivity metrics.
● Lead outbound prospecting strategies and activities to generate needs-based sales opportunities.
● Develop tactical action plans for the branch and individual associates to best achieve sales goals
and deliver a differentiated customer experience.
● Manage and grow the deposit balance sheet of the branch office by acquiring new deposit
customers or by expanding existing customers’ deposit products and balances.
● Lead the consumer and commercial lending efforts for the branch while personally originating
consumer and select commercial loans - including consumer real estate-secured products such as
home equity loans and lines of credit. Also, provide oversight for the processing, fulfillment and
portfolio management of all branch teammate originated loans.
● Participate in setting and executing business appointments with customers, prospects, centers of
influence and community leaders.
● Supervisory responsibilities of 2 – 15 associates.
● Implement sales and promotional programs with creativity and energy such that goals are
achieved, and quality standards are met or exceeded.
● Manage the recruiting, selection, performance, development and termination of all branch
teammates.
● Engage in community development activities to promote the Bank in the assigned market as well
as CRA activities.
● Work closely with other Community Bank teammates and leadership in the market to engage with
the local community to promote and grow the banks’ presence.
● Coach, mentor and provide accountability to all branch teammates to deliver a differentiated and
exceptional customer experience.

• ● Enjoy working in a team environment with constant collaboration and shared objectives.
• ● Responsible for making sound operational decisions to maintain compliance, risk management
• and operational standards.
• ● Demonstrate compliance with all bank regulations that apply to your position and keep up to date
• on regulation changes – including the Bank Secrecy Act, Regulation CC, Regulation E, Bank
• Security and other applicable regulations and laws.

Who You Are
● Strong organizational skills with enhanced attention to detail and follow-through.
● Excellent written and verbal communication skills with the ability to solve complex problems and
nurture client relationships even in contentious situations.
Education
● High school diploma or GED required.
● Bachelor’s degree, Associates degree or equivalent work experience preferred.
Experience
● 2 + year(s) of demonstrated outside sales experience, focused in financial services, retail or
business services preferred.
● 1+ year(s) management or leadership experience in a high-performance sales and service
environment preferred with multiple direct reports.
● Proven track record of exceeding activity and goal expectations in a consultative sales
environment.
● Demonstrated business development experience, preferably in financial services.
Characteristics
● Regular and reliable attendance.
● Works cooperatively with others.

• This position requires S.A.F.E. registration at the time of employment. The Nationwide Mortgage Licensing
• System (NMLS) web site (mortgage.nationwidelicensingsystem.org) can provide information about the
• requirements for registration.
• If your experience aligns with this description, please consider applying. Many skills are transferable among
• industries and a passion for the role and willingness to learn are important considerations. We believe that a
• diverse workforce creates problem-solving and creative thinking, which is why we’re dedicated to adding new
• perspectives to the team and encourage everyone to apply.
• The above statements are intended to describe the general nature and level of the work being performed by
• people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence
• Management reserves the right to amend and change responsibilities to meet business and organizational
• needs as necessary.
• Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive
• consideration for employment without regard to race, religion, color, national origin, sex, age, status as a
• protected veteran, among other things, or status as a qualified individual with disability.

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