Fraud Prevention Officer - Transaction Monitoring (Days)

Company Description

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

Job Description

As a Fraud and Risk Specialist, you will mitigate the risk of fraudulent activity and help to protect the Business from financial threats.

You will be responsible for monitoring transactions, delivering an effective risk assessment and analysing behavioural patterns and trends.

We truly believe that staff development is the key to success and there is an abundance of experience and support to help you grow as a professional.

No previous knowledge or experience is required as full training is provided.

The position is full time, five days from seven, typically between the hours of 07:00 and 20:30, which includes hybrid working once fully trained.

Qualifications

• Excellent attention to detail, producing consistent results.
• Self-motivation and ability to perform a multitude of tasks in a fast-paced environment.
• Strong work ethic, working both independently and as part of a team.
• Ability to problem solve and find effective resolutions.
• Ability to work to high standards while under pressure.
• Excellent written and verbal communication skills.
• Computer literacy, including a good working knowledge of Outlook, Excel and Word MS Office products.

Additional Information

• Monitoring transactions in line with our internal risk controls.
• Assessing the risk of deposit, withdrawal and product activity.
• Analysing customer information, betting and gambling patterns and other forms of activity to accurately identify risk behaviours.
• Using proactive investigation techniques to identify new and emerging threats.
• Producing detailed reports regarding fraudulent activity.
• Contacting customers via telephone and email.
• Providing 2nd line support to the operation regarding fraud and risk related queries.

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - https://www.bet365careers.com/privacy-policy

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.