Senior Manager, Client Solutions Lead, Social Impact & Sustainability - Asia Pacific

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What an Asia Pacific Social Impact & Sustainability Senior Manager does at Visa:

As a key member of Visa’s Asia Pacific team, the SIS Senior Manager, Client Solutions Lead will contribute to the development and execution of the region’s SIS strategy, aligning with Visa’s 2030 business vision and market-specific priorities. The Senior Manager drives initiatives to leverage social impact and sustainability to deepen client relationships, contributing to secure revenue-generating commercial partnership or reputation-enhancing program partnership for key clients in key AP markets. Key responsibilities include:

1. Strategy Execution

• Shape and advance the AP social impact & sustainability strategy and roadmap to deliver on Objectives and Key Results (OKRs). 
• Align initiatives with Visa’s global priorities, focusing on: 
• Empowering small businesses and entrepreneurs through digital tools, knowledge, access, and security
• Promoting financial education to foster economic inclusion and development
• Enhancing digital commerce security for all users
• Demonstrating Visa’s long-term commitment to the communities we serve 

1. 2. Solution Development & Deployment 
2. 4. Measurement & Reporting 

• Lead internal go-to-market efforts to raise profile of Visa SIS products and identify new opportunities to creatively leverage these products to drive impact and growth in strategic client relationships in AP  
• Lead regional programmatic and solution deployment with key clients, in alignment with market strategies
• Localization and ongoing development of our client solutions, in particular financial education and digital skills platforms 
• Manage end-to-end program and impact solution delivery with key clients and stakeholders, in partnership with other Visa functions 
• Collaborate cross-functionally with country leadership, Communications, and Government Affairs teams to implement programs. 
• Develop compelling narratives that articulate Visa’s purpose and impact in priority markets. 
• Establish feedback loops to share insights and best practices across regions. 

3. Stakeholder Engagement

• Act as team contact to facilitate a coordinated response to key client RFPs, utilizing SIS portfolio of solutions and capabilities 
• Build and maintain strong, trust-based relationships with key internal stakeholders across the AP region (Sales teams, VGS, VCA, Data, Product, Acceptance). 
• Enhance Visa’s reputation and influence with decision-makers through consistent, values-driven engagement. 
• Oversee the tracking and reporting of social and business outcomes in alignment with defined OKRs. 
• Develop and disseminate knowledge products to share and amplify best practices from AP to cross pollinate ideas and programs 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

What You Will Need:

• 10+ years of work experience with a Bachelor’s Degree or 7+ years of work experience with an Advanced Degree
• Knowledge and experience in banking industry or of banking clients, ideally as an Account Executive
• Business Development mindset, with experience in successfully driving towards deal formulation through identifying opportunities and developing solutions centered around client needs
• Demonstrated experience in analyzing and interpreting market research, and taking prompt, decisive action to drive for success
• Highly motivated self-starter who is comfortable with ambiguity and eager to identify opportunities and solve problems.
• Team-player with a willingness to pitch in on a variety of projects and deliver high quality work.
• Comfortable and adept at communicating with and influencing executive level resource (e.g., including direct and ongoing interaction with CEO)

What Will Also Help:

• Good understanding of financial inclusion and sustainability, as well as a strong understanding of the payments ecosystem and emerging products and solutions
• Experience in building and managing deal pipelines and sales management for high impact and growth execution
• Project management skills and tracking experience of complex initiatives that engage with multiple stakeholders at the global, regional and local level
• Demonstrated creative problem solving with ability to collaborate and build consensus across stakeholders.
• Passion for and ability to create impact

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.