Marketing and Client Development Manager

Who We Are:

Build your career with Boldt. As a member of the Boldt team, you’ll collaborate with some of the most knowledgeable professionals in the construction industry. You’ll have the chance to learn new skills and seek greater responsibilities with a team that builds real value in the world around you. You’ll succeed in a workplace culture that recognizes, respects, and values differences. Boldt’s focus on innovation, collaboration, and employee development provides an opportunity for all our employees to Build Boldly.

How your role fits into Boldt:

The Marketing & Client Development Manager at Boldt Design, the architectural and engineering department of The Boldt Company, is responsible for developing and implementing strategies to increase business and generate new opportunities. This role involves leading client relationship development, gaining profitable new business, and maintaining ties with existing customers. A key aspect includes interacting with clients, employees, and the community.

This strategic and versatile professional leads marketing and business development efforts, combining external client engagement with internal marketing leadership. Responsibilities include managing proposals, presentations, and other marketing materials, as well as working within the Dynamics platform for Client Experience (CX) and Contact Relationship Management (CRM) programs. The ideal candidate is a relationship builder and storyteller, capable of driving growth through networking and proposal development within the Boldt brand.

What You Get To Do:

External Business Development (60%):

• Promote Boldt’s services, image and brand with clients, community, client professional organizations.
• Identify, develop, and maintain strategic client, and industry specialist relationships.
• Develop a high level of understanding of Boldt clients and prospective clients.
• Develop a strategic action plan to continually collaborate with targeted clients and professional services providers in the industry.
• Play an active role in the local business community as appropriate, including active participation in strategic local, professional and community organizations.
• Provide leadership in problem resolution and seek continuous feedback from clients through various methods.
• Identify, develop strategy for, and pursue clients and projects for both short- and long-term success of Operations Unit and our company.

Business Development Strategy (20%):

• Develop and implement business development plan for assigned region (or market) ensuring that annual sales, client development and retention targets are met or exceeded.
• Use fiscally sound judgement to manage business development budget; analyze and control expenditures to conform to budget requirements.
• Maintain market and competitor intelligence in primary and secondary markets.
• Review, develop, and establish “standard work”, metrics/benchmarks and guidelines to measure progress and drive the group towards continued success.
• Coordinate with corporate and divisional marketing teams on brand strategies, messaging, and public relations (i.e., digital messaging, trade publications, speaking engagements, events, awards submissions, etc.)
• Use and maintain accurate and updated reporting with Dynamics CRM for tracking opportunities, leads, activities, and relationships.
• Demonstrate sound financial management by finding opportunities to improve revenues to achieve operational and strategic goals.

Marketing (20%):

• Manage and complete impactful proposals and interview presentations.
• Supervise updates to project profiles, resumes and sales collateral.
• Act as a brand champion by making sure Boldt’s brand standards are followed.
• Oversee awards submissions.
• Present at staff and management meetings, providing updates on marketing initiatives.
• Lead local marketing initiatives and campaigns, reporting on marketing metrics.
• Enter information into Boldt’s Customer Relationship Management (CRM) tool.
• Maintain an events calendar and provide internal communications when appropriate.
• Find opportunities for process improvements and develop implementation strategies.
• Collaborate with corporate marketing on PR, social media, websites, and campaigns.

What We Expect From You:

• Bachelor’s degree in Marketing, Communications, or related field.
• Seven years of professional services, business development or marketing experience.
• Experience with Microsoft Office (Outlook, Word, PowerPoint, and Excel). Expertise with Adobe Creative Suite a plus.
• Demonstrated involvement in community.
• Proven track record of effective communication and presentation skills.
• Demonstrate critical thinking by contributing to vision, business development strategies and systems to achieve desired outcomes.
• High degree of energy, passion, tenacity, and creativity.
• Basic understanding of A/E/C industry terminology and delivery methods.
• Self-starter, deadline driven, with a strong focus on results.
• Outstanding interpersonal skills and emotional intelligence.
• Highly organized with ability to work successfully in a fast-paced environment and willing to contribute to the team as the need arises.
• CRM/CX knowledge is helpful.
• Professional and positive attitude with internal and external customers.
• Demonstrates composure while working on multiple projects under tight timelines.
• A valid driver’s license may be required. Individuals in this role may be subject to an annual Motor Vehicle Records check. The outcome of any MVR checks conducted may negatively impact the persons’ ability to participate in any vehicle program provided by the company, including but not limited to the ability to drive a personal vehicle on behalf of The Boldt Company or rent a vehicle through for business travel purposes.

Physical Requirements And Working Conditions:

While performing the duties of this job, the employee is frequently required to remain in a stationary position for up to eight hours. The employee occasionally is required to move to access people or workspaces.  Constantly operates a computer and other office equipment, such as a calculator, copy machine and computer printer.   The ability to effectively communicate is required. The employee may occasionally move up to 15 pounds.  

The working conditions of this position requires the employee to work inside an office environment. The environment for which this position functions may contain scents and fragrances. May be requested to work overtime and weekends.

What We Can Offer You:

As an employee-owned organization, we pride ourselves on fostering a culture centered around safety and team collaboration. We offer a comprehensive benefits package designed to support the well-being and growth of our employees. Our benefits include: 

• Medical Coverage: Comprehensive medical plans including dental and vision benefits as well as the opportunity to participate in HSA and/or FSA programs.  
• Life Insurance & Disability Coverage: Short-Term Disability, Long-Term Disability, and Group and Voluntary Life Insurance. 
• Paid Time Off: Generous vacation, sick leave, and paid holidays. 
• Financial Benefits: An Employee Stock Ownership Plan (ESOP) to share in the company’s success, as well as a 401(k) plan. 
• Annual Bonus Program: Opportunity for annual bonuses based on company performance.  
• Wellness Resources: Access to a health coach, health assessments, wellness challenges, and life care resources. 
• Professional Growth: Equal access to opportunities and resources at all levels, educational reimbursement, and a robust mentorship program. 
• Inclusion & Belonging: Comprehensive diversity, equity, and inclusion training programs. 
• Community Engagement: Opportunities to engage with the community including a paid Volunteer Time Off program. 

The anticipated salary range for this position is $117,000 - $156,193 per year. This range represent what The Boldt Company reasonably expect to pay for this position, but the actual compensation offered will be dependent upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, alignment with market data and internal equity as well as other business and organizational needs.  Our expectation is that the incumbent will work at our Appleton, WI location. If the incumbent works out of a different location, the anticipated salary range is subject to change.

The Boldt Company is an Equal Opportunity Employer.

Disclaimer: This job description is intended to be a summary of the primary essential duties and responsibilities of this position. The job description is not intended to be inclusive of all duties an individual in this position might be asked to perform or all the qualifications that may be required either now or in the future. Other duties, responsibilities and activities may be assigned or changed at any time.