Leisure Sales Manager

Company Description

Susurros del Corazon is situated on the sparkling Riviera Nayarit and will sit on a bluff fringed by tropical jungle that tumbles down to an intimate white sand beach, where warm breezes ruffle hammocks, surfers play on the horizon and perfect sunsets end each extraordinary day.

Job Description

 Join our team as Leisure Sales Manager  at Susurros del Corazon in Punta de Mita Mexico, reporting to the Area Director of Sales & Marketing. The Leisure Sales Manager (On Property) is responsible for developing and maintaining strong relationships with travel agencies, tour operators, consortia, and individual leisure clients. This role focuses on maximizing the resort’s revenue and occupancy by implementing strategic sales initiatives targeted at the luxury leisure segment, while upholding the brand’s high standards of service and positioning. As part of the Auberge family, you will support all team members of Susurros del Corazon and our guests in providing exceptional experiences along their Auberge journey. Ensuring that all collaborators are delighted by the quality of service, creativity, and for establishing our name in the Riviera Nayarit. 

• Develop and execute sales strategies for the leisure segment, both domestic and international.
• Build, manage, and strengthen partnerships with travel agencies, luxury tour operators, and consortia.
• Coordinate and host leisure site inspections and familiarization (FAM) trips to showcase the resort in conjunction with both Associate Director of Leisure in the US.
• Represent the property at trade shows, roadshows, and industry events to increase market visibility.
• Negotiate contracts, rates, and special offers in alignment with revenue management strategies.
• Collaborate closely with Revenue, Reservations, PR & Marketing teams to ensure cohesive promotions and brand alignment.
• Develops working relationships with the GSO Leisure Sales Team to solicit business opportunities.
• Monitor market trends, competitor performance, and client behavior to identify new business opportunities.
• Maintain an updated client database and develop cross-selling and loyalty initiatives.
• Provide personalized attention to VIP leisure guests, coordinating with the Front Office and Concierge teams.
• Achieve and exceed revenue, ADR, and production goals for the leisure segment.
• Responsible for Mexican, LATAM and European markets.

Qualifications

• Bachelor’s degree in Hospitality, Tourism, Business Administration, or related field.
• Minimum 3–5 years of experience in leisure sales within the luxury resort or hospitality industry.
• Strong network within the luxury travel market, including agencies, operators, and consortia.
• Proficiency in GDS, CRM systems, and distribution platforms.
• Excellent communication, negotiation, and relationship-building skills.
• Strategic thinker with strong organizational and follow-up abilities.
• Fluent in English (a second language is an asset).
• Willingness to travel and represent the property at domestic and international events.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

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