Pre-sales Engineer, Edge Network

Company Description

• Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes!
• Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery.
• If you are passionate about transforming the internet and contributing to cutting-edge innovations, come join us at Gcore!
• We are over 550 professionals and currently looking for a Pre-sales Engineer, Edge Network who will share our values and help our customers to grow their business.
• Gcore’s Edge Network portfolio currently includes the following services: CDN/Streaming, DNS, FastEdge, WAAP.

Job Description

Your Responsibilities:

• Engage with prospective clients to understand their challenges, business objectives, and technical requirements.
• Conduct technical discussions and assessments to identify opportunities and recommend appropriate solutions.
• Design customized solutions tailored to meet customer needs and address specific pain points.
• Deliver compelling product demonstrations, presentations, and proof of concepts (PoCs) to showcase the value proposition of our Edge Network line of products.
• Stay up-to-date on our product portfolio, features, and capabilities, as well as industry trends and competitive landscape.
• Provide training and enablement sessions to sales teams and customers on Edge Network products, technologies, and best practices.
• Collaborate with Sales team to build technical proposals, architectures, and responses to customer requests for proposals (RFPs) and requests for information (RFIs).
• Build and maintain strong customer relationships, acting as a trusted advisor and technical resource throughout the sales process.
• Engage with existing customers to identify upsell and cross-sell opportunities and drive customer retention and expansion.

Qualifications

We Expect You To Have:

• Solid conceptual knowledge of the Web in general and its underlying protocols (e.g., Anycast, BGP, DNS, HTTP/2/3, TCP/UDP, TLS).
• Understanding of global routing, load balancing, and traffic management concepts.
• Understanding of security technologies and solutions, including but not limited to firewalls, intrusion detection/prevention systems (IDS/IPS), SIEM.
• Understanding of TCP/IP stack, relevant servers and “media” protocols (e.g., Nginx, QUIC, HLS/CMAF) is a plus, but not mandatory.
• Excellent presentation and communication skills, with the ability to convey technical concepts to non-technical audiences effectively.
• Proven track record of success in technical sales or pre-sales roles, with a focus on understanding customer needs and delivering solutions.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Maintain a deep understanding of Gcore’s Edge Network services to provide strategic advice and context to customers.
• Participate in performance reviews, service escalations, and roadmap discussions as a knowledgeable advocate for customer needs.

Additional Information

What We Offer:

We value our employees and offer a benefits package designed to support your health, well-being, and professional growth throughout your journey at Gcore:

• Competitive salary
• Flexible working hours
• Remote, hybrid, or office work options depending on your role
• Work from anywhere in the world for up to 45 days per year
• Private medical insurance for you and your family*
• 5 additional vacation days*
• Additional fully paid sick leave days*
• Allowance for significant life events and birthdays
• Language classes
• Modern office space with free snacks, drink and entertainment options*
• Team sports activities*

*Please be aware that this benefit may vary depending on your country.

About the Company

Gcore is an international cloud and edge leader in providing first-class web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries.

Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others.

Equal Opportunity Employer

We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.