Country Manager, Japan (Sales)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your Opportunity

We're looking for a dynamic Sales Country Manager to drive our commercial success in Japan. As the Sales leader and chief local representative, you will own the full sales strategy and execution across all segments. Reporting to the SVP of Sales, APJ, you will be accountable for revenue growth, sales team performance, and building New Relic's market presence in this strategic region. If you're a proven sales leader ready to scale revenue, build high-performing teams, and establish lasting customer relationships, we want to hear from you.

What You'Ll Do

As Sales Country Manager for Japan, you will own commercial outcomes and lead our sales engine. You will:

• Own Revenue Growth: Drive new customer acquisition, pipeline development, and platform expansion across all segments, delivering against ambitious sales targets and ARR goals.
• Lead & Develop Sales Teams: Build, coach, and inspire sales teams, creating a culture of accountability, collaboration (協力), and excellence that reflects Japanese business values.
• Execute Sales Strategy: Develop and implement Japan-specific go-to-market strategies, including account segmentation, territory planning, and sales plays that resonate with local customers.
• Build Executive Relationships: Cultivate trusted relationships with C-level executives at key accounts, acting as New Relic's primary senior sales leader in Japan and driving strategic, long-term partnerships.
• Drive Sales Operations Excellence: Partner closely with sales operations, marketing, customer success, and channel teams to optimize sales efficiency, forecast accuracy, and deal velocity.
• Manage Business Performance: Own local P&L elements related to sales, provide accurate forecasting and pipeline reporting, and maintain clear visibility to APJ leadership on sales performance and market dynamics.

The Skills You'll Bring

We're seeking a results-oriented sales leader with deep Japan market expertise and a track record of building successful sales organizations. You will have:

• Proven Sales Leadership: A history of successfully leading a technology sales organization in the Japan market, with a clear record of achieving sustainable revenue growth across multiple segments.
• Strong Revenue Track Record: Demonstrated success building and scaling sales organizations, with expertise in both new customer acquisition and account expansion strategies.
• Japan Market Expertise: Deep understanding of Japanese business culture, decision-making processes, and buying behaviours, with established relationships in the enterprise technology sector.
• Sales Management Excellence: Experience implementing sales methodologies, coaching teams to excellence, managing complex sales cycles, and driving predictable revenue growth.
• Strategic & Operational Balance: Ability to translate regional strategy into actionable local sales plans while maintaining strong financial discipline and forecast accuracy.
• Fluency: Native-level Japanese and business-level English required for effective communication with local customers and regional leadership.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy