Head of Legal Operations

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.

Snowflake Legal is seeking a Head of Legal Operations to design, scale, and govern the operational infrastructure of our global Legal Department. Reporting directly to the General Counsel, you will partner closely with Legal leadership, Finance, IT, and other teams to ensure the Legal organization operates with measurable efficiency, strategic clarity, and technological excellence.

You will bring intellectual curiosity, strong operational leadership, and the judgment to balance long-term transformation with immediate priorities. You will also have significant experience applying technology to streamline processes and deliver business value, and you know how to lead complex programs that scale globally. This is an in-person role, based in our Menlo Park (CA) or Dublin (CA) offices.

Responsibilities

• Provide the vision for the Legal technology stack, directing the evaluation, implementation, and optimization of tools, including legal billing, CLM, CPQ and AI tools.
• Partner with Snowflake engineering and IT to leverage the Snowflake platform and build bespoke solutions that deliver tangible business value.
• Own the full Legal Department budget (outside counsel, technology, internal expenses), including forecasting, accruals, and variance analysis in partnership with Finance.
• Manage the Legal billing tool and oversee all invoice processing from outside counsel, ensuring accuracy, compliance, and timely payment.
• Manage external vendors and consultants to ensure effective partnerships and strong ROI.
• Help drive the Legal Department's annual planning cycle, including budget, headcount, workplace planning, and OKRs.
• Organize and manage key programs and events that support the day-to-day functioning and culture of the Legal Department, including Legal All Hands, Learning & Development resources, new hire onboarding, and other initiatives that foster team cohesion and professional growth.
• Collaborate with Finance, IT, Sales, and other business partners to align Legal’s technology and process goals with broader company priorities.
• Guide and mentor the Legal Operations team, ensuring clear ownership and accountability for major initiatives.

Requirements

• 10+ years of Legal Operations experience, including leading multi-quarter projects and successfully driving them to completion.
• Demonstrated data analytics capabilities, including building charts, trackers, and dashboards to measure performance, forecast headcount, and support strategic decision making.
• Proven ability to architect, implement, and scale legal processes, technology, and governance frameworks, leveraging automation to drive measurable efficiency across a global legal team.
• Working knowledge of workflow and automation systems (e.g., Ironclad CLM, ServiceNow, Zip, Salesforce CPQ, etc.).
• Significant experience creating action plans and driving cross-functional execution even when faced with obstacles.
• Highly effective interpersonal skills with the ability to collaborate across all levels inside and outside the organization.
• Service-oriented, responsive, and professional, with strong integrity and a focus on building trusted relationships.
• Demonstrated ability to lead and motivate teams with urgency and focus, driving high-quality results through accountability and collaboration.
• Embodies a positive “get it done” mindset that is receptive to feedback, pushes for excellence, and inspires others to overcome challenges.
• Attention to detail, producing clear, accurate, and executive-ready work products.
• Bachelor's degree. Advanced degree strongly preferred.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com