AVP - Product Management Unit, Operational Risk Management

Who We Are:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

1. New Product Approval Process (NPAP) Management

• Facilitate and oversee the New Product Approval Process (NPAP) for both OBMB and OABB business units, ensuring smooth and timely product approvals.
• Manage all activities supporting the NPAP, providing guidance and coaching to Product Developers and Functional Specialists on process requirements and best practices.
• Promote knowledge sharing across cross-functional product teams and support units to enhance collaboration and process efficiency.
• Plan and conduct quarterly NPAP training sessions to keep stakeholders updated on process changes and compliance requirements.
• Monitor the entire product approval workflow to ensure adherence to timelines and regulatory standards.

2. Reporting and Compliance

• Prepare and deliver monthly reports to various stakeholders.
• Regularly report key risks and issues to the NPAC and management, including updates to the Board of Directors on approved products.
• Ensure timely completion of Bank Negara Malaysia (BNM) attestation to maintain full regulatory compliance.
• Monitor product reviews and ensure department compliance with all regulatory requirements, including the completion of Control Self-Assessment (CSA) and Risk Control Self-Assessment (RCSA).
• Conduct timely reviews of NPAP policy and procedure to ensure they remain up-to-date and effective.

  3. System Administration and Documentation

• Administer the New Product System (NPS) approval platform, including management of product templates and oversight of the NPAP website.
• Provide secretarial support to the New Product Approval Committee (NPAC), including circulation of product papers, meeting agendas to NPAC members and their designated alternates for informed decision-making and oversight.
• Prepare accurate and timely minutes of NPAC meetings and present periodic reports with key data, such as product approval status, to senior management.

4. Departmental Administration

• Oversee department administrative functions to ensure operational efficiency and compliance.
• Possesses relevant tertiary education or equivalent professional qualification.
• Good interpersonal and communication skills, comfortable interacting with colleagues at all levels.
• A proactive attitude with the ability to work well both independently and as part of a team.
• Strong organisational and analytical abilities, with a knack for juggling multiple tasks effectively.
• Resourceful and solution-oriented, with a positive approach to overcoming challenges.
• Clear and effective writing skills, able to create well-structured reports and documents.

What We Offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.