Sr. Technical Product Manager - Plan Review Enablement Framework

About The Role

As the Senior Technical Product Manager Enablement Framework (PREF) at Accela, you will translate customer and delivery needs into reusable standards, tools, and automations that make plan review implementations faster, cheaper, and more consistent across segments. You’ll partner with Product, Engineering, Services, Partners, and customers—owning the roadmap for PREF while enabling teams to deliver at scale.

Specific Responsibilities

• Define & scale standards: Create implementation standards, best practices, and governance for plan review that can be reused across projects.
• Build enablement tooling: Design and prioritize software utilities, UI components, templates, and frameworks (JS/Node-based) that automate consultant workflows and enable customer self-service.
• Enable partners & teams: Train, mentor, and certify internal consultants and partners; evangelize PREF; uphold QA and delivery excellence.
• Document the framework: Produce clear technical and process documentation that drives adoption and consistency.
• Advise on projects: Join strategic customer engagements to validate requirements, shape solution architecture/configuration, and harvest insights back into PREF.
• Operate the program: Stand up project tracking in Jira/Confluence; define dashboards, KPIs, and resourcing views; support budgeting and cost controls.

Required Qualifications

• B.S. in Computer Science, Software Engineering, MIS, or equivalent experience.
• Strong JavaScript/Node.js skills; working knowledge of SaaS architectures, multi-tenancy, relational databases, and REST APIs.
• Proven experience with project governance, portfolio/resource planning, risk management, and stakeholder communications.
• Excellent communicator able to explain complex workflows to technical and non-technical audiences.

Desired Qualifications

• Familiarity with local government building/planning workflows.
• Experience configuring/implementing the Accela Civic Platform.
• Exposure to Java and/or .NET.
• Hands-on with Jira/Confluence (workflows, dashboards, metrics).

About Accela

For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

COMPENSATION AND WELL-BEING
The annual base salary range for this full-time position is $145,000 - $180,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. 
 
Accela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.

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