Legal Operations Manager

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Legal Operations Manager to streamline, scale, and optimize our Legal function in support of a rapidly growing and dynamic business. This role will play a critical part in improving operational efficiency, driving process innovation, and enabling the legal team to focus on strategic priorities. You will collaborate cross-functionally across WHOOP, helping to design and implement systems, workflows, and tools that increase legal impact while reducing friction for internal stakeholders.

Responsibilities:

• Develop, implement, and continuously optimize processes and systems that support the Legal team’s delivery of services to the business
• Own and manage the lifecycle of legal technologies, including contract lifecycle management (CLM), e-billing, and matter management systems
• Partner with Legal and cross-functional teams (including Finance, People, Product, and Security) to drive operational initiatives, legal risk management, and compliance
• Analyze legal operations metrics, provide dashboards and insights, and inform decision-making with data
• Manage legal vendor relationships, budgets, and outside counsel engagements
• Lead knowledge management efforts, including the development of internal playbooks, templates, and process documentation

Qualifications:

• 4+ years of experience in Legal Operations within a high-growth technology company
• Proven track record managing legal tech tools and legal process optimization initiatives
• Strong analytical and project management skills, with an ability to manage multiple priorities and stakeholders
• Excellent communication skills and the ability to translate legal requirements into business-friendly solutions
• Experience with contract lifecycle management systems and other legal operations tools
• Familiarity with legal budgeting, spend management, and vendor optimization
• Bachelor's degree or equivalent experience
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.