External Manufacturing Program Manager

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Who Is Harrow?

Harrow (Nasdaq: HROW) is a leading North American ophthalmic-focused pharmaceutical company. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need.  We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

• An expanding Posterior Portfolio including IHEEZO® and TRIESENCE®
• A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and TOBRADEX® ST
• A Specialty Anterior Segment product line, which includes various high-need and utility products such as ILEVRO®, NEVANAC®, and VERKAZIA®

Job Summary

The External Manufacturing Program Manager provides project management leadership to support technology transfer and ongoing commercial operations at Contract Manufacturing Organizations (CMOs). Acting as the central liaison between CMOs and internal functions including Technical Operations, Quality Assurance/Regulatory Affairs, and Supply Chain this role ensures projects are executed on time, within scope, and in compliance with cGMP and regulatory requirements. The Program Manager drives coordination, risk management, and performance monitoring to enable successful external manufacturing outcomes.

Core Responsibilities

• Serve as project manager for external manufacturing activities, ensuring effective planning, scheduling, milestone tracking, and on-time delivery.
• Support technology transfer projects by coordinating cross-functional inputs from Tech Ops, QA, RA, and Supply Chain, and aligning deliverables with CMO execution.
• Manage day-to-day relationships with Contract Manufacturing Organizations (CMOs) to ensure alignment with business priorities and production requirements.
• Oversee project execution related to external manufacturing, including planning, scheduling, and milestone tracking.
• Monitor project progress, identify risks or delays, and implement corrective actions in collaboration with cross-functional teams.
• Act as primary liaison between internal stakeholders (Supply Chain, Quality, Regulatory, Technical Operations) and CMOs to ensure seamless coordination.
• Prepare and present regular project updates, performance metrics, and status reports to leadership.
• Support continuous improvement initiatives to enhance efficiency, reliability, and on-time delivery across external manufacturing operations.
• Ensure compliance with internal policies, contractual agreements, and regulatory standards in all CMO-related activities.

Qualifications & Requirements

• Bachelor’s degree in Life Sciences, Engineering, Supply Chain, or related discipline (advanced degree preferred).
• 6+ years of experience in project management, external manufacturing, or operations within the pharmaceutical/biotech industry.
• Strong background in technology transfer, regulatory/quality requirements, and supply chain processes.
• Proven track record of managing CMO relationships and cross-functional project teams.
• Excellent organizational, risk management, and communication skills.
• PMP certification or formal project management training preferred.