Senior Business Analyst - Financial Services

Senior Business Analyst

Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent

Bridge deep domain insight with structured change to drive impact in financial services

The Role
Capco is looking for a Senior Business Analyst to join our Business Consulting practice. This role offers the opportunity to deliver real change for clients across Capital Markets, Retail Banking, Payments, Insurance, and Wealth & Asset Management. You will bring strong business analysis skills, combined with domain expertise, to help solve complex challenges and enable lasting transformation. Working in a consulting environment, you will collaborate with stakeholders across business and technology to define and deliver pragmatic, results-driven outcomes.

What You’Ll Do

• Lead business analysis workstreams, driving requirements definition, gap analysis, and solution design
• Translate deep industry knowledge into actionable insights across key financial services domains
• Shape and deliver business change, system implementation, and regulatory programmes
• Facilitate workshops, elicit and document requirements, and support agile or waterfall delivery
• Present structured findings and recommendations clearly to stakeholders at all levels

What We’re Looking For

• Strong business analysis experience with proven change delivery across financial services
• Deep knowledge in one or more domains: Capital Markets, Retail Banking, Payments, Insurance, or Wealth & Asset Management
• Experience collaborating with delivery teams to translate business needs into functional designs
• Demonstrated consulting soft skills: adaptability, stakeholder management, structured thinking, and excellent communication
• Understanding of SDLC and Agile/Waterfall methodologies, with experience using tools like Jira
• Experience in a consulting environment, particularly with cross-functional delivery teams
• Ability to lead client workshops and influence senior stakeholders with confidence
• Proven success in high-pace project settings with shifting priorities and ambiguity
• Exposure to regulatory change initiatives or enterprise transformation
• Capability to build client trust through clarity, domain credibility, and delivery reliability
• Experience collaborating with delivery teams to translate business needs into functional designs
• Demonstrated consulting soft skills: adaptability, stakeholder management, structured thinking, and excellent communication
• Understanding of SDLC and Agile/Waterfall methodologies, with experience using tools like Jira
• Experience in a consulting environment, particularly with cross-functional delivery teams
• Ability to lead client workshops and influence senior stakeholders with confidence
• Proven success in high-pace project settings with shifting priorities and ambiguity
• Exposure to regulatory change initiatives or enterprise transformation
• Capability to build client trust through clarity, domain credibility, and delivery reliability

Bonus Points For

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy
• We offer a competitive, people-first benefits package designed to support every aspect of your life:
• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy
• We offer a competitive, people-first benefits package designed to support every aspect of your life:

Core Benefits:
Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
Mental Health:
Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
Family-Friendly:
Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
Family Care:
8 complimentary backup care sessions for emergency childcare or elder care.
Holiday Flexibility:
5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
Continuous Learning:
Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development.
Healthcare Access:
Convenient online GP services.
Extra Perks:
Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.