Senior Analyst, Operations

Position Summary...

What You'Ll Do...

Position Summary

Are you passionate about protecting platforms from fraud and solving complex identity challenges? As a Senior Analyst – Fraud Prevention, you’ll play a critical role in safeguarding platform integrity by investigating fraud vectors, analyzing identity signals, and influencing fraud strategy. This is a high-impact opportunity to work cross-functionally and shape how we detect and prevent fraud at scale.

About the Spark Trust and Safety Fraud Team

The Spark Trust and Safety Fraud Team is focused on building operational strategies that enhance customer trust and drive business growth. We work across departments to develop scalable fraud prevention solutions, improve transparency, and ensure consistent execution of key initiatives. As part of this team, you’ll help shape the future of how Walmart delivers value and earns trust with every interaction.

What You’Ll Do

• Investigate fraud cases involving identity misrepresentation, multi-accounting, collusion, GPS spoofing, and other platform abuses
• Conduct OSINT (Open-Source Intelligence) research to uncover external fraud signals and validate suspicious identities
• Review ID verification sessions for signs of tampering, biometric spoofing, or fake documentation
• Analyze large datasets using Excel (VLOOKUPs, pivot tables, advanced formulas) and optionally SQL to detect fraud patterns and device linkages
• Create clear, data-backed investigative reports and present findings via PowerPoint and dashboards
• Collaborate with Product, Legal, Compliance, Operations, and Engineering to recommend fraud prevention improvements
• Influence fraud policy and strategy by identifying emerging threats and gaps in identity controls
• Independently prioritize and execute investigations in a fast-paced, ambiguous environment, escalating risks as needed

What You’Ll Bring

• 2+ years of experience in fraud investigations, trust & safety, risk operations, or identity verification—especially within gig platforms, marketplaces, or fintech
• Strong analytical and problem-solving skills
• Understanding and familiarity of AI
• Proficiency in Excel and comfort working with large datasets; SQL knowledge is a plus
• Familiarity with ID verification workflows, document forensics, biometric/liveness checks, and device fingerprinting
• Ability to translate business needs into actionable strategies and tools
• Experience working with cross-functional teams in a fast-paced environment
• A growth mindset and adaptability to change and digital transformation
• Excellent communication skills and experience presenting findings to cross-functional teams

Bonus Points

• Experience with fraud detection platforms like Palantir, SAS, or in-house systems
• Familiarity with Tableau, Power BI or similar BI tools
• Understanding of KYC compliance and privacy regulations
• Certifications such as CFE, CAMS, or CFCS

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available. Onsite

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $60,000.00-$110,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field OR 2 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Business Administration, Engineering, Operations , or related field, Project Management CertificationMasters: Business Administration, Masters: Computer Engineering, Masters: Operations ManagementProject Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.