Assistant Manager, Levi's Outlet, Ontario, CA

Job Description

Supports the Store Manager and/or Associate Store Manager in attaining Levi's® Store Iconic status by assisting in the development of the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.　 Assumes responsibility for store in the absence of Store Manager and/or Associate Store Manager.　 The Assistant Manager relies on instructions and pre-established guidelines to perform the functions of the job.

Key Metrics:

• Contributes to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability.　　　
• Accountable for operational results in store procedures, payroll management, cash handling and inventory control
• Is accountable and holds others accountable for ensuring all operational standards are achieved.　
• Assists in the hiring, training and retention of a store staff that model LS&CO selling practices, deliver authentic customer service and meet sales goals.
• Executes flawless store visual presentation by following corporate visual direction and recommending merchandising adaptations where needed.
• Contributes to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability.　　　
• Accountable for operational results in store procedures, payroll management, cash handling and inventory control
• Is accountable and holds others accountable for ensuring all operational standards are achieved.　
• Assists in the hiring, training and retention of a store staff that model LS&CO selling practices, deliver authentic customer service and meet sales goals.
• Executes flawless store visual presentation by following corporate visual direction and recommending merchandising adaptations where needed.

People:

• Recruits and conducts screening interviews for stylist position and makes recommendations for new hires.
• Participates in training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities.
• Coaches and develops staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization.　
• Contributes to a positive work environment that encourages retention and talent　　
• Manages minor employee relations issues including performance management and holding associates accountable for following LS&CO policies and procedures.
• Partners with Store Manager/Associate Store Manager to execute the performance review process bi-annually for their store team, utilizing these tools to drive performance.
• Recruits and conducts screening interviews for stylist position and makes recommendations for new hires.
• Participates in training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities.
• Coaches and develops staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization.　
• Contributes to a positive work environment that encourages retention and talent　　
• Manages minor employee relations issues including performance management and holding associates accountable for following LS&CO policies and procedures.
• Partners with Store Manager/Associate Store Manager to execute the performance review process bi-annually for their store team, utilizing these tools to drive performance.

What the perfect Assistant Store Manager already has:

Education And/Or Experience:

• 5+ years of experience and a high school diploma or general education degree (GED)
• Solid experience and demonstrated skills in supervising, coaching and training sales associates
• Strong apparel experience
• Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a very fast paced environment and an ability to not become frustrated with last minute changes
• Excellent discretion, judgment, tact and diplomacy
• Demonstrated ability to learn new computer programs quickly
• Must demonstrate an energetic, positive, helpful demeanor and a passion and interest in LS & Co.
• 5+ years of experience and a high school diploma or general education degree (GED)
• Solid experience and demonstrated skills in supervising, coaching and training sales associates
• Strong apparel experience
• Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a very fast paced environment and an ability to not become frustrated with last minute changes
• Excellent discretion, judgment, tact and diplomacy
• Demonstrated ability to learn new computer programs quickly
• Must demonstrate an energetic, positive, helpful demeanor and a passion and interest in LS & Co.

Life-Enhancing Perks:

Full-Time Employees:

Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.

Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.

Full-Time & Part-Time Employees:

Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.

Live in Levi's: 60% employee discount.

Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.

Level Up: Grow here, don’t just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.

Location

Ontario, CA, USA

Full Time/Part Time

Full time

Compensation

Compensation for this role ranges from $27.90 - $46.50 per hour, varying with experience and qualifications.

Current LS&Co Employees, apply via your Workday account.

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.  We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.