Warehouse Supervisor

The Role

Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our leading goal - to be the world's most human-centered appliance brand.

Our Opportunity:

The Spare Parts Warehouse Supervisor plays a critical leadership role within our Auckland Distribution Centre, supporting Fisher & Paykel’s global service network. Responsible for the safe and efficient receipt, storage, and despatch of spare parts, this role ensures our national service agents, technicians, and customers receive the components they need to keep appliances performing at their best.

With oversight of a large SKU base — over 20,000 active lines across multiple product categories — this role demands strong attention to detail, system accuracy, and the ability to balance people, process, and performance. You’ll support the Distribution Centre Manager to drive efficiency, develop your team, and continuously improve our warehouse operations within a fast-paced, technically complex environment.

Your Key Responsibilities:

• Lead and develop a high-performing team responsible for inbound, storage, picking, packing, and despatch of spare parts to internal and external customers across New Zealand and international markets.
• Manage day-to-day workflow across multiple functions, ensuring service levels and operational KPIs are consistently achieved.
• Maintain accuracy across high-SKU, variable-volume inventory using J.D. Edwards ERP and RF scanning systems.
• Ensure all warehouse activities comply with company policies, Standard Operating Procedures (SOPs), MPI obligations, and Transitional Facility requirements.
• Analyse operational data and scorecard results to identify opportunities for process improvement, risk reduction, and labour optimisation.
• Drive continuous improvement projects using Lean, 5S, and time-in-motion principles to enhance throughput and cost efficiency.
• Champion Health & Safety, promoting ownership and accountability throughout the team to sustain our zero-harm culture.
• Collaborate cross-functionally with Finished Goods, Inventory Control, and Planning to ensure full alignment across our national distribution network.

To be successful in this role, you will need:

• Proven experience in warehouse supervision or leadership, ideally within a spare parts, technical distribution, or manufacturing environment.
• Strong leadership skills with the ability to build capability, motivate teams, and create a culture of ownership and continuous improvement.
• In-depth understanding of Health & Safety principles with demonstrated success embedding a proactive safety culture.
• Commercial acumen with experience managing labour allocation and productivity in dynamic operational settings.
• Proficiency in ERP/WMS systems (J.D. Edwards preferred), Microsoft Office, and RF scanning technology.
• Strong analytical and problem-solving ability with experience utilising KPIs and reports to drive decision-making.
• Familiarity with MPI and Transitional Facility compliance desirable.

Join Our Journey:

Our environment is designed to allow people to thrive. Our culture is one in which our people can constantly develop, working alongside a team of talented and skilled professionals. At Fisher & Paykel you will have opportunities for growth and exposure to a variety of things within a global organisation. 

You will be part of a team-based culture that offers great development opportunities, a challenging and supportive work environment, leading technology, work/life balance, competitive remuneration, superannuation scheme and a full on-site subsidised cafeteria (Auckland) and free car parking. 

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Fisher & Paykel is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.