Officer, Anti- Money Laundering (AML) and Compliance

Officer, Anti- Money Laundering (AML) and Compliance – Hong Kong

Are you looking to play a key role in helping combat financial crime and provide services to help a global financial services company navigate business processes in Compliance? Are you ready to unleash your potential in a global company that is committed to making financial services accessible to people everywhere?

Then it’s time to join Western Union as an Officer, Anti- Money Laundering (AML) and Compliance.

Western Union powers your pursuit. 

The AML Compliance Analyst provides AML Compliance support to Western Union, its affiliates and authorized representatives/agents to create and implement programs as well as monitor transactions to ensure compliance with the Anti-Money Laundering Act, Bank Secrecy Act, USA Patriot Act, and other regulations governing Money Services Businesses.

Role Responsibilities

• Be the point of contact with local regulators in Hong Kong and China including for any coordination of regulatory requests or on-site inspections. You will need to ensure there is prompt and effective communication with local regulatory authorities and monitor any updates provided by the authorities. You will need to interpret and have a strong understanding of relevant AML laws, rules, and regulations.
• Coordinate and review reports related to Western Union Hong Kong, Macau and China AML activities.
• Provide assistance to management in the development of overall department strategies, goals and initiatives. Help to manage anti-money laundering requirements for assigned agents and sub-agents. Manage AML compliance for moderately complex regions and agents.
• You may be required to supervise staff and support senior management with reporting and regulatory relationships with regulatory agencies and agents.
• Provide AML Compliance support to Western Union’s agents and affiliates to help build programs that are in compliance with anti-money laundering laws.
• Support agents/sub-agents in complying with company policies and procedures where they relate to anti-money laundering, by providing compliance training for the agents/sub-agents and through regular monitoring and reviews.
• Responsible for follow up with agents/sub-agents concerning review findings and communication of assessments to the appropriate internal management.
• You may be required to liaise with regulatory authorities, financial intelligence units or law enforcement under the supervision of AML Senior Management.
• You may be required to work with cross-function teams on reviews and improvements in compliance procedures impacting Western Union digital/retail products.

Role Requirements

• Bachelor's degree with strong written and verbal communication skills in English and Mandarin; proficiency in Cantonese is a must.
• At least five years of AML Compliance experience in complex retail/consumer financial services/payment services organizations with multiple financial products and dealing with regulatory matters. Previous experience as an MLRO or deputy MLRO within the financial services, fintech or payment industry is preferred.
• Confidence in interacting with Regulators and Law Enforcement Agencies in Hong Kong or China.
• Experience in problem solving and decision-making bearing in mind business implications and/or financial risks. Proven ability to analyze, utilize industry standards and employ sound judgment to draw conclusions regarding the status of an agent's compliance program. Excellent multi-tasking ability.
• Proficiency in MS Office (Word, Excel, PowerPoint)

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.  

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few 
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your Hongkong Specific Benefits Include:

• Paid Time Offs
• Global Recognition and Rewards Programs
• Hybrid Working Arrangement
• Life/ Accident Insurance Coverage

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

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Estimated Job Posting End Date:

11-28-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.