UI/UX Designer

Who Are We?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The UI/UX Designer will sit within Tilt, which is an innovative digital broker under the Howden umbrella, leveraging AI and automation to deliver effortless, self-service insurance solutions. We are redefining the commercial insurance space by removing unnecessary friction and making it easier for businesses to manage their policies online.

Role Purpose

The UI/UX Designer will be responsible for designing and optimising Tilt’s digital customer experiences across website, quote-and-buy journeys, and the mobile app.

The role will combine strong user-centred design skills with a sharp eye for brand application, ensuring Tilt delivers intuitive, high-converting, and visually consistent experiences across all digital touchpoints.

In addition to product design (primary role), the role will have the opportunity to support the creation of marketing and brand assets, working closely with the Marketing and Customer Experience team to deliver impactful campaigns, content, and collateral.

This is a mid-weight design role in a fast-moving, high-growth digital business. The right candidate will help shape Tilt’s customer journey from first impression through to purchase and ongoing engagement.

Key Responsibilities

1. 1. Product Design (Website, Quote & Buy, Mobile App)
2. 2. User Research & Testing
3. 3. Brand & Marketing Support
4. 4. Collaboration & Delivery

• Design user interfaces and experiences for Tilt’s website, quote-and-buy flows, and mobile app.
• Translate customer needs, business requirements, and insurer constraints into simple, elegant, user-centred designs.
• Deliver wireframes, interactive prototypes, and polished UI designs for development teams.
• Champion usability and accessibility best practices, ensuring designs meet WCAG standards and perform across devices.
• Partner with Product, Tech, and Marketing to refine customer journeys, improve conversion, and enhance engagement.
• Conduct user research and usability testing to validate design choices.
• Analyse customer behaviour (heatmaps, funnel drop-off, data, feedback loops) to identify friction points.
• Iterate quickly based on user insights, testing, and performance data.
• Develop on-brand creative assets for campaigns, content, and social media.
• Support marketing initiatives with design for landing pages, ads, infographics, and presentations.
• Maintain and evolve Tilt’s design system, ensuring consistency across product and marketing.
• Design templates for customer communications, working alongside the CX teams to ensure clarity, consistency, and brand alignment.
• Work closely with developers to ensure smooth handover and implementation of designs.
• Collaborate with the Marketing, Product, and Operations teams to ensure customer experiences align with Tilt’s brand vision.
• Present design rationale and concepts to stakeholders with clarity and confidence.

Key Requirements

• 3–5 years’+ experience in UI/UX or digital product design.
• Strong portfolio demonstrating user-centred design across web and mobile.
• Proficiency in Figma (preferred), Adobe Creative Suite, or equivalent tools.
• Experience designing responsive websites, mobile-first experiences, and apps.
• Ability to translate wireframes and ideas into polished UI assets.
• Understanding of design systems, accessibility standards, and usability principles.
• Comfortable working in a fast-paced, high-growth environment with shifting priorities.
• Bonus: Experience with insurance, fintech, or other regulated digital products.

What Do We Offer In Return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable Adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent