Technical Writer

Job Title

Technical Writer

Summary

Amadeus is constantly on the lookout for Technical Writers. In this role, you’ll be responsible for creating clear, engaging, and user-focused documentation and training materials that help customers and internal teams understand and effectively use Amadeus travel solutions.

Key Responsibilities:

• Develop and maintain product documentation, including user guides, online help, knowledge articles, videos and release notes;
• Translate technical concepts into easy-to-understand instructions and explanations tailored to the needs of different audiences;
• Collaborate with cross-functional teams to gather information and ensure content accuracy and relevance;
• Participate in the creation of short video scripts, storyboards, and functional demonstrations to support new product features or internal knowledge sharing;
• Manage multiple deliverables, ensuring documentation is delivered on time, aligned with release cycles, and adheres to defined templates and style guidelines;
• Contribute creative ideas to improve documentation quality, structure, and delivery processes.

About The Ideal Candidate:

• Exceptional written communication skills with the ability to convey complex information in clear, concise and customer-friendly language;
• A quick learner with strong analytical thinking and curiosity about technology, products and user experience;
• Skilled at organizing information logically and presenting it in a way that supports different user needs and learning preferences;
• Comfortable working in a fast-paced environment with frequent product updates and evolving priorities;

• Collaborative And Detail-Oriented;

What We Can Offer You

• 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits;
• 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture;
• 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues;
• 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment;
• 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them;
• 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization;
• 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees;
• 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.