ServiceNow Platform Engineer

Type Of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Software Engineering

Job Qualifications:

Skills:

Monitoring, ServiceNow Platform, Technology Services

Certifications:

None

Experience:

2 + years of related experience

Us Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a ServiceNow Platform Engineer at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.

Meaningful Work And Personal Impact

As a ServiceNow Engineer, the work you’ll do at GDIT will be impactful to the mission of the USCENTCOM Information Technology Services (CITS) Program. You will play a crucial role in maintaining the development, test, and production ServiceNow environments.

Duties And Responsibilities:

• Responsible for ServiceNow system maintenance, workflow development, bug fixes, enhancements, upgrades and assisting with the technical implementation of the tool.
• Develop and maintain catalog items to include states, flows, and UI policies.
• Monitor systems stability to prevent service degradation or interruption. Conduct risk assessments to identify potential gaps.
• Develop dashboards, KPIs, and reports to provide visibility into portfolio performance, risks, and opportunities.
• Support the configuration of workflows, business rules, UI policies, and client scripts.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Participate in testing, debugging, and documentation of ServiceNow modules.
• Help maintain data integrity and system performance.
• Stay current with ServiceNow updates and best practices.

What You’Ll Need To Succeed

Bring your engineering expertise along with a drive for innovation to GDIT. The Software Engineer must have:

• Certification: Applicable DoD 8140 or DoD 8570 Certification
• Experience: 2+ years of related experience
• Additional Responsibilities:
• Work directly with end users to resolve support issues within ServiceNow
• Modify and/or customize the core applications such as Incident, Problem, Change, Requests, Service Catalog while applying best practices.
• Consistent and regular attendance is an essential function of this job
• Performs other related duties as assigned.
• Desired:
• Java script, html, or CSS experience
• Skilled in utilizing best practice engineering methods
• Demonstrated knowledge of incident management, problem management, change management, Knowledge management as well as request fulfillment
• Hands-on experience with ServiceNow HTML, CSS, Angular JS, Jelly scripts and Restful API webservices.
• ITIL v4 Foundation Certification
• Security clearance level: Secret
• US citizenship required

Gdit Is Your Place

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

Own Your Opportunity

Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA FL MacDill AFB

Additional Work Locations:

Total Rewards At Gdit:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

Gdit.Com/Tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans