Operations Manager

Responsive recruiter Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free uniforms
• Paid time off
• Training & development

OPERATIONS MANAGER- FLOORING (FULL TIME OR PART TIME)FLOOR COVERINGS INTERNATIONAL OF MANHASSETPORT WASHINGTON, LONG ISLAND NEW YORK Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 400,000+ customers give us an average of 4.8-star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need hire for a Production Manager. We are looking for hard-working, service-minded individuals.

 A new location of Floor Coverings International is currently being established, and we are looking for key team members to grow our business. This location will be based in Nassau County specifically covering the following districts of Port Washington, Great Neck, Manhasset, Roslyn, Plandome, Searingtown, Herricks, New Hyde Park, Glen Head, Albertson and Williston Park.  We are a locally owned and operated franchise, and we are looking for an exceptional individual to be the first point of contact for our valued customers. If you possess a friendly attitude, the ability to manage crews, excellent multitasking skills, and a keen attention to detail, then we are the perfect company for you! The Floor Coverings International Production Manager is responsible for delivering the installation of a job to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably. Operations Manager Benefits and Perks:

• Part time OR Full time, M-F (flexible hours)
• Bonus potential
• Paid Vacation
• Paid Holidays
• Cell Phone allowance
• Family owned and operated~ fostering a friendly environment. 
• Paid training provided
• This is an in-person office role that includes going into "the field."
• Reimbursed gas mileage
• Company provided computer.
• Annual Convention to Mexico  

Operations Manager Responsibilities:
 

Marketing & Customer Relations
 

• Build strong rapport with customers, providing exceptional customer service.
• Efficiently schedule appointments for our Design Associates.
• Follow up on open proposals to ensure customer satisfaction.
• Assist in developing, managing, and implementing local marketing initiatives.
• Support and participate in home shows and events (some evenings and weekends may be required).
• Maintain an organized and inviting office space.  

Financials
 

• Update QuickBooks daily, accurately recording all income and expenses (experience preferred, training provided).
• Generate job costing reports within 24 hours of completed installations.
• Track, prepare, and manage timely payment of business-related expenses.  

Production
 

• Collaborate with the Owner weekly to discuss recent sales, review customer expectations, and manage product orders.
• Accurately order all necessary products for jobs and follow up on delivery.
• Coordinate schedules between customers and installers for efficient job scheduling.
• Communicate start dates and times with installers and customers.
• Keep customers informed about ongoing installation details and job progress.
• Obtain written permission for any changes in contracted work.
• Confirm scope of work and compensation with installers prior to the start of each job.
• Update InspireNet daily with job status and upcoming schedules (training provided).  

Continuous Improvement
 

• Attend weekly meetings with the Owner at scheduled times.
• Work towards weekly and monthly goal achievement.
• Be open to attending training seminars at the owner’s discretion.
• Make decisions and act in alignment with Floor Coverings International's core values and mission.  

Office Manager Qualifications:
 

• Strong communication skills, particularly over the phone.
• Exceptionally organized and detail-oriented, with strong multitasking abilities.
• Skilled on Microsoft Office like Word and Excel.
• Experience in bookkeeping using QuickBooks is preferred.
• Capable of working independently without constant supervision.  

Join us in creating beautiful spaces for our valued customers while enjoying a dynamic and rewarding career as an Operations Manager with Floor Coverings International. 
 Apply today and be a part of our success story!       Compensation: $50,600.00 - $55,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors.  This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams.  If you are a service-minded individual who loves to have fun – we are the company for you! 

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.