Solutions Engineer

Job Title

Solutions Engineer

Job Description

Solution Engineer, Axis Communications, Inc., Chelmsford, Massachusetts (Remote)

The Solutions Engineer (SE) will manage the regional product portfolio for assigned technologies in the Americas, acting as a liaison with the corporate office in Sweden to align market insights with product development and partnerships. The SE will support R&D teams throughout the product lifecycle, from inception to launch, implementation, and support escalations, while shaping next-generation versions. 

Key responsibilities include engaging with field teams, departments, and customers to provide technical expertise and ensuring readiness for successful product launches. The SE will also contribute to software and hardware development, evaluate technologies for regional launch, and assist with promotion and launch initiatives. This role bridges regional and corporate efforts to align market needs with product strategies.

Specific Responsibilities Include:

• Operate as subject matter expert on assigned electrical/electronic video technology features and capabilities.
• Research and review certifications or legal considerations of products in the market they are entering.
• Review and provide engineering insight on product sales performance as defined by management.
• Analyze correlation between product sales performance and new products released and Axis complimentary products.
• Create materials for local training initiatives in collaboration with the Academy team.
• Knowledge transfer in the pre-sales, sales and post-sales process for new products, technologies and market trends.
• Map partnerships and complimentary partner technologies for assigned technologies.
• Provide engineering support for pre-sales and professional services activities, including fieldwork and visits as well as for new product pilots and proof of concept implementations.
• Represent Axis at both internal and external face speaking opportunities when appropriate.
• Work in lock step with product marketing activities and customize market messaging around technologies for the local market.
• Set project milestones for engineering components of launch of products and distribution of materials for product.
• Resolve problems and be key contact with project stakeholders from RD, Pdm, Marketing and Sales & Support.
• Lead and motivate the project team towards successful goal completion.
• Handle day-to-day project management activities like planning, risk mitigation, and follow up of project progress and facilitate planning sessions.

Requirements:

Position required either (i) a Bachelor’s degree in Electrical or Electronics Engineering, Computer Science or a related field and 5 years of experience as a Technical Support Engineer in the security industry or (i) 7 years of experience as a Technical Support Engineer in the security industry. Must also have 5 years of experience (which can have been gained concurrently with either of the primary experience requirements) working with the following:

• Video transport streaming protocols and compression technologies including specifically WEB RTC, AV1, H.265, RSTP and the following ONVIF profiles (a,c,d,g,m,s,t), Zip steam, Average bitrate;
• IP Networking covering LAN and WAN hardware (routers and firewalls) configuration, high level protocol knowledge IPv4/v6, , HTTP(2/S), RTSP MQTT and SIP;
• Cloud platforms specifically either AWS, Azure or GCP;
• Video forensic tools utilizing large language models and AI model based analytics including AI training models, datasets and learning techniques;
• System on chip image technologies (WDR, light enhancement, image stabilization, image processing);
• Cyber security best practices and  certificate-based authentication as well as FIPS and ISO standards;
• Phased array FMC radar technology and sensor fusion with visual data;
• Microsoft authentication methods including active directory, entra id, ntlm and keberos;

Position requires 30-50% domestic and international travel.

This is a telecommuting position working from home.  May reside anywhere in the United States. #LI-DNI 

Pay Range:

The approximate pay range for this location and position is $130,000-145,000 annually. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

Type Of Employment

Permanent Employment

Posting End Date

2025-10-31

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast