Payroll Team Manager

ADP, one of the world's largest providers of business outsourcing solutions in human resource, payroll, tax and benefits administration solutions from a single source, is looking for motivated Payroll Team Manager, to join our team in Brno.

By working in ADP, you will have a possibility to expand your network within a truly global and multi-cultural work environment and progress your career thanks to innovative training and development programs as well as multiple career opportunities in more than 40 offices worldwide.

ADP is named one of the "Most Admired Companies" by FORTUNE® Magazine (2006-2020) and recognized Top 100 Companies for Remote Jobs (2018-2020)

Job Description

The Payroll Team Manager is responsible for leading, engaging and supporting team in day to day payroll processing and reporting activities. As Payroll Team Manager you will ensure that payroll is processed timely and accurately using the agreed upon standards and client requirements.

Key Responsibilities:

• Manage payroll team of 10-15 payroll specialists
• Ensure the Payroll calendar is followed, understand standard payroll process and client’s specifics
• Monitor and meet respective KPIs, follow on client’s SLAs and drive improvement actions when necessary
• Strong ability to coach, proactively identify potential service gaps, develop action plans and engage cross company functions to maximize the performance
• Communication with client and supporting the team in managing expectations
• Support new client implementation process
• Support the team in defining business priorities and the organization of work/tasks
• Ability to recognize and deal appropriately with sensitive and confidential information
• Establish and follow development areas for team members
• Manage schedule adherence, team productivity, capacity and utilization

Required Experience:

• BA/BS in a business-related field such as payroll, HR admin, finance or equivalent combination of education & experience
• 3+ years relevant experience managing a team with 10 or more direct reports
• Previous experience in client service and/or operations management
• Flexibility to support a global and fast paced environment
• Excellent written and verbal skills with great attention to detail
• Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
• Advanced English and Czech proficiency
• Leadership skills such as team engagement, people development, performance management, driving results and innovation, transferring the strategy into daily operation

Optional

• Experience working with HR and payroll data
• Experience in Outsourcing and Corporate environment.