Private Bank Process Integrity Manager

Position Title

Private Bank Process Integrity Manager

Location

Nationwide, MI 48098

Job Summary

The Private Bank Process Integrity Manager will play a critical role in strengthening the Private Banking and Wealth Management team’s operational resilience and risk discipline. This role is responsible for embedding the operational risk management framework across business lines, developing and maintaining robust process and control documentation, and ensuring consistent execution of risk management practices. The individual will serve as a key partner to business and control stakeholders, helping to proactively identify, remediate, and prevent operational risk issues while driving procedural clarity and governance excellence.

Pay Range: $84,878 - $112,463 -$140,049Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

Job Responsibilities

Risk Framework Implementation

• Lead business owned implementation of the Operational Risk Management Framework within the Private Bank
• Translate enterprise standards into Private Bank specific processes, controls, and practices
• Promote a culture of risk awareness, accountability and continuous improvement

Process, Procedure & Control Management

• Develop and maintain an inventory of process and risk aligned procedures and controls across the Private Bank
• Serve as a bridge between enterprise policy and business execution, ensuring local procedures comply with firmwide and regulatory standards
• Draft and maintain procedures for core processes, ensuring clarity, regulatory alignment, and operational effectiveness.
• Define control ownership, accountabilities, and execution standards
• Partner with process owners to conduct control assessments and establish ongoing monitoring routines.
• Formalizing version control and review cadence for procedure inventory
• Building a procedure and control library that is easy to access, audit-ready, and consistently maintained

Issue & Exam Management

• Lead issue management, including remediation of self-identified, audit and regulatory exam findings
• Coordinate with stakeholders to ensure timely and effective resolution of issues
• Manage audit and exam response activities, ensuring accuracy, completeness, and alignment with regulatory expectations

Governance & Continuous Improvement

• Monitor adherence to procedures, escalate control weaknesses, and recommend corrective actions.
• Drive continuous improvement of risk and control processes, leveraging lessons learned from audits, exams and industry best practices.
• Provide reporting, insights and recommendations to senior management on risk and control health.
• Engage in relevant operational risk, control or audit committees

Training & Awareness

• Developing and delivering training and awareness programs on procedures, controls, and risk management for business line staff
• Ensures employees not only have documented procedures but also understand how to apply them in practice
• Uses independent judgement and discretion to make decisions.
• Analyzes and resolves problems pertaining to scope of responsibilities.
• Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

Additional Accountabilities

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

Required Qualifications:

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
• Minimum experience required: 4+ Years
• Proven experience drafting and maintaining process/procedural documentation
• Strong experience with regulatory expectations and risk management frameworks in banking

Preferred Qualifications:

• Education level preferred: Undergraduate Degree (4 years or equivalent) in Finance, Business Administration, Risk Management, or related field
• Private Banking / Wealth Management experience, with knowledge of related products, services, and regulatory requirements
• Experience preparing and managing responses to audits
• Strong background in control assessments, continuous monitoring, and metrics/KRI oversight and reporting
• Knowledge of enterprise risk frameworks and experience aligning business procedures to enterprise standards.

Job Competencies:

• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills with the ability to distill complex requirements into clear procedures
• Demonstrated ability to manage multiple priorities, meet deadlines, and work across stakeholder groups.
• Proactive, execution-focused, with a strong sense of accountability.
• Ability to influence and build credibility with senior stakeholders, auditors, and regulators
• Demonstrated ability to use independent judgement and problem-solving skills to address complex issues
• Excellent organizational skills with the ability to manage multiple deliverables, deadlines, and stakeholders.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.