Client Digital Executive (5-month contractor)

CRM Operation

Utilizing the CRM system to analyze client data and assist in implementing campaigns that enhance customer engagement, retention, and satisfaction.

Responsibilities include supporting the execution of targeted marketing initiatives across multiple touchpoints, generating monthly client performance reports, and collaborating with the client insight & data team.

Utilizing the CRM system to analyze client data and assist in implementing campaigns that enhance customer engagement, retention, and satisfaction.

Responsibilities include supporting the execution of targeted marketing initiatives across multiple touchpoints, generating monthly client performance reports, and collaborating with the client insight & data team.

Omni Client Experience

Online & omni touchpoint sales and client data analysis

Sales & Client data preparation for report and meeting.

Auto data flow and report building for business long-term usage.

Online & omni touchpoint sales and client data analysis

Sales & Client data preparation for report and meeting.

Auto data flow and report building for business long-term usage.

Digital Operation

Execution of the translation workflow collaborating with agency, communication, marketing, and CRM team to ensure translation quality and meet delivery timeline.

Brand.com product merchandising optimization, including product listing page maintenance and operation.

Brand.com on-site search setting and optimization based on campaign and market trend study to elevate client .com experience.

Execution of the translation workflow collaborating with agency, communication, marketing, and CRM team to ensure translation quality and meet delivery timeline.

Brand.com product merchandising optimization, including product listing page maintenance and operation.

Brand.com on-site search setting and optimization based on campaign and market trend study to elevate client .com experience.