Senior Content Manager

Description

Justt is a leader in the chargeback automation industry, providing hands-free solutions to help merchants reclaim their revenue. Our innovative AI-driven platform addresses payment disputes efficiently and accurately, allowing our clients to focus on their core business activities. We are a forward-thinking company that values innovation, responsibility, and fairness.

This is a career-defining opportunity to own the content function for a fast-scaling fintech company. As our Senior Content Manager, you'll architect Justt's voice across every channel—from web and campaigns to sales materials and product copy. This is a hands-on, high-impact role where you produce, edit, and guide content end-to-end, with the flexibility to work with additional writers while maintaining full ownership of quality and consistency. As the company scales rapidly, you'll scale with it—this is a role with serious growth potential for a content leader ready to make their mark.

What will you do?

• Content Creation & Editing: Develop and edit content for website, landing pages, blogs, email campaigns, social media, PR materials, sales decks, one-pagers, and UX copy.
• Campaign & Social Content: Support marketing campaigns and social media initiatives with aligned messaging and creative copy.
• Product & Ecosystem Mastery: Learn Justt’s product and industry ecosystem to create accurate, relevant, and compelling content.
• Quality & Cohesion: Ensure all content is on-brand, clear, and consistent in tone, style, and messaging; guide and edit additional writers when needed.
• Cross-Functional Collaboration: Work with Product, Sales, Marketing, and Design teams to ensure content meets business objectives and resonates with target audiences.
• Content Planning & Optimization: Plan, prioritize, and optimize content production to maximize impact; monitor performance metrics and refine content based on insights.

Why Join Justt?

• Lead content production for a fast-growing, category-defining startup across all channels.
• Opportunity to shape Justt’s voice, messaging, and brand cohesion across the entire organization.
• Collaborate with a dynamic team and have direct impact on marketing, campaigns, and product initiatives.
• Competitive compensation, benefits, and a culture that values creativity and ownership.

Requirements

• 5+ years of experience in B2B content creation/management, ideally in SaaS, fintech, or enterprise tech.
• Native-level English proficiency — excellent writing and editing skills are required.
• Strong ability to write and edit across multiple formats: digital, print, UX, social, campaigns, long-form, short-form, and presentations.
• Excellent sense of brand voice, messaging, and storytelling.
• Experience collaborating with cross-functional teams (Marketing, Product, Sales, Design).
• Ability to ensure consistency in quality, tone, and messaging across all content.
• Comfortable taking ownership of content initiatives and working independently within clear priorities.