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Facilities & Construction - Quality Control & Operations Manager

Sacred Heart University.com

Office

Fairfield, CT, 06825, US

Full Time

As the second-largest Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers more than 100 undergraduate, graduate and doctoral programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. More than 10,000 students attend the University’s eight colleges and schools: College of Arts & Sciences; School of Communication, Media & the Arts; School of Social Work; School of Computer Science & Engineering; College of Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology and the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing. Sacred Heart, a Laudato Si’ campus, stands out from other Catholic institutions as it was established and led by laity. The contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts, and at the same time cultivates students to be forward thinkers who enact change—in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 390 Colleges: 2025 Edition, and Best Business Schools: 2024 Edition. Sacred Heart is home to the award-winning, NPR-affiliate station, WSHU Public Radio, a Division I athletics program, and an impressive performing arts program that includes choir, band, dance, and theatre. www.sacredheart.edu
View SHU’s Faculty Experts Here

To apply

Only applications submitted through the official Careers at SHU site will be accepted for employment consideration. If you are viewing this job advertisement through a different site, please visit Careers at SHU to submit a formal application.

Qualified candidates are invited to submit a complete application and resume via our online application system. A cover letter or statement of interest is also preferred for all staff positions.

Sacred Heart University complies with all federal and state employment laws and regulations. Applicants must be lawfully authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position.


Position Summary
The Quality Control & Operations Manager (QCOM) is responsible for managing and performing the daily QC responsibilities of specific assigned projects to ensure the projects are constructed in accordance with the established University standards. The role includes direct oversight and review of the entire documentation and physical inspection phase of the workflow process and working with other in-house personnel (e.g., Project Managers, Capital Projects Director, etc.) and external personnel to produce and document quality projects. The incumbent reports directly to the Executive Director of Capital Projects.
In addition to the above, the position will require to be the facilities liaison between off-campus entities & University Construction & Facilities Department director(s).
Principal Duties & Responsibilities
• The QCOM must be on the project site at all times during physical work activities.
• The QCOM will be an individual within an on-site work organization who will be responsible for overall project QC management and have the authority to act in all QC matters. The QCOM will aid in the continued development, implementation, and administration of the university-specific QC Plan for projects in the construction phase.
• Ensure all project personnel, including CMs/ GCs/ subcontractors, understand and comply with the University QC requirements.
• Certify that all submittals are in compliance with contract requirements.
• Develop the Preparatory QA/QC Meeting agendas, facilitate the Preparatory Meetings, and participate in the Initial, Follow-up, and Final Inspections.
◦ Conducts preparatory, initial, and follow-up meetings to establish an understanding of the standards of Construction desired for each definable feature of work. Verifies and documents that all materials received for the project are in conformance with approved submittals and contract specifications. Verifies all onsite materials are handled and stored properly for use on the project
• Review plans and specifications to ensure requirements are met for each scope of work within assigned Projects.
• Complete necessary inspection reports and documentation.
Records daily quality control observations on all construction activities in daily inspection logs and takes photos of the progress.
• Inspect and evaluate the adequacy of work performed by contractors; Identify non-conformities, analyze root causes, and inform stakeholders of required corrective measures.
• Coordinate University QC activities with GC/ CMs.
• Maintain daily project reports/ logs for assigned Projects.
• Manage and monitor required University owned material & systems testing and verify proper testing process of CM owned scope.
• Conduct pre-final/final inspections; establish punch list; and ensure all deficiencies are corrected.
• Conduct and/or attend QC meetings.
• Verify that the assembling and submittals required by the Contractor(s) for project closeout documents include O&M manuals, as-builts, warranties, and other relevant project-specific information/ data per University standards.
• Prepare documentation for each definable feature of work in their area of responsibility; Distribute written inspection/test results to appropriate project personnel/stakeholders.
• Ability to organize tasks and work efficiently
• Assist the Executive Director of Capital Projects with project management related tasks in the construction phase as assigned;
◦ Schedule monitoring
◦ Financial monitoring
◦ Closeout phase administration
◦ Development & administering of scope required for Existing Facility Assessments
• Other duties as assigned.
Knowledge, Skills, Abilities & Other Attributes
• Bachelor's Degree from an accredited college or university program in one of the following disciplines: Engineering, Architecture, Construction Management, Engineering Technology, Building Construction, or Building Science; related field or equivalent combination of education and experience may be substituted for this requirement.
• Must have 5+ years of relevant construction experience as a quality control manager or have worked in the construction field for a CM/GC firm for medium ($10 million or more) construction projects.
• Must have a good understanding of applicable construction laws for local, state, and federal regulatory requirements.
• Ability to communicate with clients in written and oral formats, solve problems, and have attention to detail with proper paperwork.
• Ability to prioritize and organize own work to meet agreed-upon deadlines.
• Works with others to achieve team goals.
• Thorough knowledge and understanding of construction means and methods.
Unusual Working Conditions
• Able to navigate through active construction sites and adhere to all site safety requirements necessary to accomplish inspections as required for the role.
• May require evening and weekend hours.


This job posting provides an overview of the role's general nature and expected tasks. It is not meant to be a comprehensive list of all duties performed. The university reserves the right to modify or reassign job responsibilities at any time. This posting description does not constitute an employment contract, either explicit or implied.

Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.

Facilities & Construction - Quality Control & Operations Manager

Office

Fairfield, CT, 06825, US

Full Time

October 9, 2025

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Sacred Heart University

SacredHeartUniv