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Team Lead - ISP/AM (Counselling)

Leap.com

Office

Karnataka, Bengaluru, India

Full Time

About the Role : We are looking for a Team Leader - UK for our branch. You will work with the leadership team and counsellors to drive numbers and fuel yours and Leap's growth. 
The charter for this role will include : 
  • Meet Allotted Team targets ( Leads, Applications & Visas)
  • Contribute in developing a strong & efficient counselling team
  • Resolve escalations and ensure a smooth student journey
  • Conduct Training sessions & help build a world-class team of counsellors
  • Maintain high Satisfaction Ratings
  • Report & Data Management
  • Implement Organisational Values, Goals & objectives within the team
  • Collaborate with internal & external stakeholders to achieve set targets
  • Pipeline forecast & Management
  • Identify, analyse and rectify operational issues in coordination with immediate supervisors

Ideal Persona would :
  • The candidate should be from Counseling Industry (Mandatory)
  • In-depth knowledge of UK
  • 4-5 Years of experience in study abroad
  • Sound Understanding of various courses, admissions process, Visa process, and career options across various disciplines
  • Experience in Shortlisting universities based on student profiles & preferences
  • Experience in working with CRMs is desirable.
  • Previous Stakeholder Management Experience (Good to have and will be preferred)
  • Proficient with MS Office and other Web Conferencing tools.
  • Hunger to move from an individual counselling role to one where you lead a team and drive numbers.

If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.

Team Lead - ISP/AM (Counselling)

Office

Karnataka, Bengaluru, India

Full Time

October 9, 2025

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Leap

Leap.com

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