TWA (6 Months) – Director Assistant, Commercial Lending & Product Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

This is a Temporary Work Assignment (TWA) for 6 months. 

The TWA Director Assistant is a key role providing analytical, strategic, communications and executional support for the U.S. Commercial Lending & Product Analytics team. Reporting to the Senior Vice President, the incumbent will be a strong strategic thinker who possesses the confidence and composure to successfully drive the implementation of a wide range of initiatives within Global Commercial Services (GCS) and with across key partner groups.

Key Responsibilities Include:

• Build impactful and comprehensive presentations for key business reviews with senior management.
• Partner with the office of the GCS Product, and other GCS Executive team members, by acting as a central point of contact for high priority business initiatives, information requests and updates.
• Liaise closely with CEG Business Partner and lead the execution of a wide range of Talent initiatives e.g., Talent Assessment, PMP, Learning and Development. Assist in development and execution of strategies and initiatives to drive Colleague Engagement.
• Create internal and external organizational communications through a wide range of channels including memos, announcements, Town Halls.
• Manage business planning and operations (e.g., annual budget and planning, risk and finance reviews, leadership updates).
• Build strong working relationships across the group, as well as with business partner groups to maximize collaboration, problem solving and generate solutions to deliver results.
• Lead other ad-hoc projects that are department wide priorities as well as projects requiring strategic analysis and data consolidation.
• Serve as a thought partner to the SVP and the extended leadership team

Desired Personal Characteristics:

• A planner - you manage complexity by breaking things down and prioritizing
• A driver - you like making to-do lists, but more importantly crossing things off them
• A time traveler- you look to the future and work backwards to anticipate when things need to get done
• A thought partner - you're curious, like to ask questions, solve problems, and speak your mind
• A storyteller - you can communicate ideas and emotions with clarity and impact 
• A coach - you're interested in the individual and interpersonal dynamics that make teams tick

Minimum Qualifications:

• Demonstrated strategic thinking and analytical skills, ideally with experience in strategic analysis, consulting, communications and/or project management related roles. 
• Superior project management and organizational skills.
• Ability to manage multiple tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment.
• Strong drive and high personal accountability to deliver results within tight timeframes; ability to prioritize effectively when faced with changing priorities.
• Superior written and verbal communication skills, including ability to storyboard presentations.
• Excellent relationship and influencing skills for dealing with a wide range of issues and people at different levels; proven ability to navigate effectively and efficiently within American Express.
• Creative problem solver who can manage tasks and projects autonomously with minimal supervision.
• Energetic, curious, self-motivated, proactive and able to work well under pressure and in an unstructured environment.
• Ability to communicate effectively with senior stakeholders, maturity, self-awareness, and integrity – able to maintain strict confidentiality

AXP employees will maintain their current salary and may be eligible for a completion bonus at the end of the temporary work assignment. The completion bonus is up to 5% base salary for laterals in band and up to 10% base salary for stretch assignments. The completion bonus amount will also be pro-rated to reflect the length of the assignment.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions