Investigator Real Estate & Professional Licensing - 20060530

The Mission of the Ohio Department of Commerce 

is promoting prosperity by protecting what matters most

The Division of Real Estate & Professional Licensing helps ensure Ohioans’ investment in their largest asset – their homes – is a sound one. This includes licensing, educating, and enforcing Ohio laws for real estate brokers, salespersons, real estate appraisers, home inspectors and foreign real estate dealers and salespersons. The division also registers cemeteries and real estate developments located in other states that are marketed in Ohio. REPL also has responsibilities under the Manufactured Homes Program and is responsible for licensing and inspecting brokers/dealers and salespersons. The Video Service Authorization Section provides complaint services, education and outreach to cable consumers, local governments, and cable providers.  

As the state’s chief regulator, the Department of Commerce impacts Ohioans every day.  We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state.  We ensure compliance through proactive outreach, education, and customer-focused service.

Commerce is comprised of eight operating divisions and one standalone program that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and cannabis.  Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans.

Our Guiding Principles

Making an IMPACT for the customer:

• Inclusive
• Motivated
• Proactive
• Accountable
• Customer-Focused
• Teamwork

The Division of Real Estate & Professional Licensing is seeking candidates to fill Investigator positions. The investigator will:

• Independently conduct thorough, timely investigations of complaints alleging violations of: real estate license laws (ORC 4735), real estate appraiser laws (ORC 4763), home inspector laws (ORC 4764), appraisal management company laws (ORC 4768), manufactured home dealership, broker, and salesperson laws (ORC 4781) and any other laws assigned to the Division of Real Estate & Professional Licensing.
• Gather factual and documentary information based on complaint;
• Interview parties to a transaction and potential witnesses to determine facts of the case;
• Review documentary evidence and records obtained from various sources;
• Prepare memoranda of interviews and follow-up correspondence;
• Assemble evidence, records and files;
• Write detailed investigative reports (e.g. recitation of factual support for allegations of law violations, chronologically prepared review of facts detailing inconsistencies in testimony);
• Assist in the documenting, preparing and presentation of cases by legal counsel before an administrative hearing officer, the Ohio Real Estate Commission, the Ohio Real Estate Appraiser Board, the Ohio Home Inspector Board, a court, and/or other appropriate agency;
• Testify at hearings and in court proceedings regarding investigative findings;
• Answer written and verbal inquiries from the public and regulated parties concerning complaints and compliance;
• Perform compliance audits and reports on accounts and offices of those regulated and on continuing education providers;
• Visit brokerage offices to review files and trust accounts;
• Attend continuing education courses to ensure program meets all applicable standards.

What’S In It For You:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans. 

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave 
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The  State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees.  The employee contributes 10% of their salary towards their retirement.  The employer contributes an amount equal to 14% of the employee’s salary.  Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

30 mos. trg. or 30 mos. investigative exp. with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license.

-Or Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. exp. conducting investigations &/or inspections; valid driver’s license.

-Or 30 mos. trg. or 30 mos. exp. as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license. 

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Investigation

Applications must clearly indicate how the applicant meets the minimum qualification for the position. If you meet minimum qualification due to educational achievement, please submit a copy of your unofficial transcript(s) with your application. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made.

Application Status: You can check the status of your application online by signing into your profile. Careers to which you’ve applied will be listed. The application status is shown to the right of the position title and application submission details.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.