Business Operations Associate

Join our Business Operations team and play a key role in shaping the future of Global Corporate Banking. Be part of a group dedicated to understanding, analyzing, and developing solutions for complex operational, regulatory, and reputational risks. If you’re passionate about making an impact and driving excellence, this is the place for you!

As a Business Operations Associate within Business Operations team, you’ll support the Global Corporate Banking team on a wide range of risk and control topics that directly impact the business. You’ll collaborate closely with Business Operations colleagues, banking teams, subject matter experts, and functional control partners. Your work will be dynamic and complex, giving you the opportunity to tackle unique challenges and develop creative solutions. If you thrive in a fast-paced environment and enjoy problem-solving, this role offers the chance to make a real impact.

Job Responsibilities

• work independently, support fast-paced projects, and creatively and pragmatically solve problems
• Conduct end-to-end project management of scoping a project, developing a project execution plan, troubleshooting/escalating issues, and ensuring timely project completion 
• Facilitate interaction and strong connectivity across the GCB Business Operations team, sub-lines of businesses and functional partners, and centralized governance teams
• Build and maintain relationships with banking teams, credit teams, and key partners across the business and supporting functions (e.g., Legal Finance, Compliance, Risk) and geographies
• Perform data analysis to support and drive key initiatives and projects as assigned
• Prepare and deliver presentation materials to be shared with senior management and other relevant stakeholders
• Identify and escalate  operational issues, recommend solutions, and ensure changes are implemented

Required qualifications, capabilities, and skills

• Proficient in Microsoft Word, Excel, PowerPoint PitchPro+ and SharePoint
• Ability to work independently across various levels in the organization and influence and drive change
• Ability to think critically, develop structure, and solve problems in a pragmatic and balanced way with a solution-oriented mindset
• Organized and able to balance and prioritize multiple deliverables with a strong desire to drive execution
• Positive, collaborative attitude with an ability to inspire others on the team
• Delivers messages effectively through oral and written communication (including PowerPoint presentations)
• Motivated and able to adapt in a fast-paced, dynamic environment; acute attention to detail required
• Analytical skills to assess quantitative and qualitative data, identify operational risk, and draw salient conclusions 

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.