Group Senior Technical Program Manager

KEY ACCOUNTABILITIES

• Work closely with business teams, product teams, and engineering to crystallize scope and feature sets.
• Establish schedules for delivery, track milestones and report on them.
• Have a full handle on the execution plan of large business programs end to end, in addition to being able to keep an eye on projects being handled by junior program managers.
• Build a strong rapport across multiple departments, resolve conflicts, and come up with ways to unblock projects by rallying the right set of people.
• Understand business objectives and be able to make trade-offs that will maximize business value, while minimizing delays.
• Possess enough domain and technical knowledge to be able to challenge viewpoints, and to be able to suggest alternatives.
• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviors in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
• Perform other related duties as assigned

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Bachelor's degree in Science, Engineering or Technology.
• Having launched large revenue generating initiatives in the past, from scratch.
• Having mentored junior program managers.
• MBA with Supply Chain work or ecommerce experience a big plus. 7-9 years of program management experience in technology companies with background in international trade, ecommerce, & logistics.
• Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
• Strong oral and written communication skills to influence others, as well as ability to think clearly, analyze quantitatively, and prioritize with sound judgement.
• Be able to report on progress, and push for delivery, while maintaining relationships.
• Exceptional passion for delivering world-class customer experiences.

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