Assistant Manager - Innovation & Product (Ref: 250000WE)

Responsibilities

• Translate business challenges and stakeholder needs into clear, actionable product requirements. Coordinate with engineering, design, vendors, and business units to deliver outcomes
• Take charge of product discovery and definition for innovation initiatives: problem framing, requirements, user research, journey mapping, specification writing, and value-driven prioritization
• Apply AI-driven workflows and modern productivity platforms to improve research, documentation, reporting, and team collaboration
• Drive commercialization: validate problem-solution fit, pilot MVPs, define go-to-market hypotheses, measure adoption, and iterate toward operational scale
• Establish product metrics and dashboards that track acquisition, activation, engagement, retention, and satisfaction. Communicate insights through management reports and executive presentations
• Manage the product lifecycle from ideation to launch and continuous improvement, including MVP scope, experiments, beta programs, feedback loops, and data-informed iteration
• Oversee vendor engagements including contracting, SLA management, budgeting, and performance tracking to ensure delivery against product objectives
• Provide operational support for innovation programs including onboarding, access and environment setup, equipment coordination, and documentation governance

Requirements

• Degree in Business, Information Technology, Engineering, Design, or related discipline
• Minimum 5 years’ experience across product, project, innovation, consulting, or startup environments within technology contexts
• Strong product management fundamentals: user-centered discovery, agile and lean practices, MVP scoping, experimentation, and product metrics
• Demonstrated proficiency with AI concepts and tools for research, summarization, analysis, content generation, and workflow automation, along with modern collaboration and documentation platforms
• Ability to define and communicate product requirements, write clear specifications, and align diverse stakeholders across organizational levels
• Experience establishing and tracking product and commercialization metrics, analyzing data, and making evidence-based recommendations
• Proven ability to manage multiple concurrent initiatives with strong prioritization, organization, and problem-solving skills
• Budget management experience and financial literacy
• Good command of written and spoken English and Chinese

Applications
You are invited to apply online via http://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 23 October 2025.
For other job openings, please visit MTR Corporation's website for more details.
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.