Field Team Leader

Company Description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

• For more information, visit NIQ.com
• Want to keep up with our latest updates?
• Follow us on: LinkedIn | Instagram | Twitter | Facebook

Job Description

Please note that this role is for Black Sea Region (Trabzon - Erzurum- Samsun).

This managarial role supports field work activities enablement and administration trageting data driven field methodology compliance & quality data collection validations based on QCT Analyst, insights. This role includes team management responsibilities.

• Field Enablement and Administration
• Auditor support (Phone, chat with auditors)
• Visit planning activities/ Store visit re-assignments
• FW progress monitoring (RA, RRES, NIV, etc.)
• Conduct physical store check/control (including alternative checks during the extraordinary periods) if assigned by QCTA or other stakeholders.
• Panel controls (recruitment, TLS, PLS, etc.)
• Special projects coordination and status
• Store recruitment coordination and monitoring, and support in recruitment activity
• Provide support to internal and external clients field visits
• Support Auditors on improving store collaboration
• Field methodology compliance & Quality collection maintenance
• Monthly/weekly quality action plans alignment with QCT Analyst
• On-the-ground action driven by QCT Analyst insights and periodic reports
• Report action points feedback and status to Delivery Leader and QCT Analyst
• Team management
• Resource management (Hiring, interviews, resignation, related paperwork)
• KPI monitoring & compliance
• Provide on-the-job training and ad-hoc coaching of Auditors.
• Hardware management (Device preparation for Auditors)
• Finance and expense management

Qualifications

• College degree preferred (depending on the market minimum years of experience may be stated)
• Proficiency in Local language of markets in scope is required and English is preferred
• Knowledge of Field Audit Methodology, CDAR tools and processes (highly preferred)
• Professional maturity in relation to others and to work, which enable effectiveness while dealing with pressures and difficulties of a dynamic work environment
• Ability to come to an understanding of a situation, task, problem, opportunity
• Proficiency in collaboration tools (MS Office, Chat s/w)

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About Niq

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

• For more information, visit NIQ.com
• Want to keep up with our latest updates?
• Follow us on: LinkedIn | Instagram | Twitter | Facebook
• Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion