Senior Executive - Financial Services

Experienced accounting processor, this role is responsible for managing the transaction process roles including and not limited to Accounts Payable, Accounts Receivables, invoice generation, credit control, expense and cash management queues, in accordance with performance and quality standards, defined in relevant service level agreements.

Job Title:

Senior Executive - Financial Services

Job Description:

• Handle BAU more complex tasks than Associate Accounting Processor
• Review, document and resolve complex queries as required ensuring quality communication and resolution
• Supports the team with ad-hoc requests and projects as required.
• Manage incoming calls, emails & QLS distribution / shared mailbox efficiently across the resource
• Manage payment & refund expectations for both external & internal stakeholders, chasing delinquent accounts for Capita
• Instill and maintain a high level of customer service, meeting all SLA’s internally and externally
• Raise invoices & credit notes in SAP both singularly & en mass in a timely & accurate manner
• Instill and maintain a high level of customer service, meeting all SLA’s internally and externally

Location:

Mumbai

,

India

Time Type:

Full time

Contract Type:

Permanent