RN Supervisor - Care Management

The Supervisor position reports to the Manager, Case Management and is responsible for the direct supervision of the assigned Case Managers, Coordinators, and Case Management Associates.  Supervision includes the daily coordination and management of all assigned Case Management staff to ensure excellence in customer service.  The Supervisor develops and implements an operational plan that includes staffing resources, policy and procedures, orientation and education, and quality improvement activities under the direction of the Manager and Director of Care Management.  The position assures timely provision of coordinated patient care that includes all case management functions of care coordination, regulatory management, discharge planning, and interventions through application of case management standards of care.  The Supervisor maintains expertise in case management and ensures that services are aligned with the vision and goals of the department.  The Supervisor ensures the development plan of individual and professional group case management staff and ensures that services are aligned with the vision and goals of the department.    

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Peter Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree in Nursing or
• Upon hire: Washington Registered Nurse License
• 3 years Discharge planning and case management in an acute care setting.
• 3 years Recent experience working with diverse patient populations including various age groups with physical or developmental disabilities, emotional, behavioral, and mental disorders.
• Experience working with patients who struggle with substance abuse and knowledge of the medication assisted treatment programs (Methadone/Suboxone).

Preferred Qualifications:

• Master's Degree in Nursing or Community Health
• Coursework/Training: Crucial Accountability Training
• Coursework/Training: Emotional Intelligence Training
• Supervisor or lead experience

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.