Pharmacy Benefit Analyst, Health and Benefits NA (Night Shift)

The Role

Serve as the Project Manager working closely with the pharmacy consultant, main liaison to H&B client service team, our PBM partners as well as partner vendors, and support client deliverables on WTW clients, which includes the following:

• Management of RxC programs/solutions and support operations
• Ensuring appropriate and effective communication among team members and partner vendors
• Pharmacy benefit plan document review and analysis
• Facilitate Audit projects of PBM performance
• Analyze and compare vendor products, services, and contracts
• Partner with North America colleagues to deliver superior client service delivery
• Build relationships internally and collaborate effectively on cross-functional teams
• Produce high quality deliverables
• Contribute to the development of new intellectual capital
• Strong attention to detail to ensure accuracy of all deliverables
• Pivot priorities as necessary and easily change direction based on guidance from team leaders

Skills:

• Excellent communication skills along with strong writing and editing skills
• Proficiency in English language
• Demonstrated proficiency in the use of Microsoft Word, Excel, Power Point, Outlook and OneNote
• Strong critical thinking capabilities and the willingness to apply skills proactively
• Ability to manage multiple projects / assignments at the same time
• Possesses a desire to ask questions to deliver a better work output
• Team player with ability to work in groups and independently

Experience:

• 2-5 years of relevant experience, preferred to have background in PBM, US Health and Benefits in project management capacity
• Knowledge of North America pharmacy benefit programs, US health and benefit consulting practice (preferred)
• Prior experience in handling multiple tasks or deliverables with the ability to organize and coordinate effectively

The Requirements

• Project management experience required
• Strong written and verbal communication skills and project management skills
• Strong attention to detail & proactive listening
• Time management
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner
• Self-starter attitude and ability to work with ambiguity in a fast-paced environment
• Flexibility and proven ability to identify and resolve issues
• Prior experience working with North America based pharmacy benefit programs (preferred)

WTW is an Equal Opportunity Employer