Human Services Program Specialist

Title: Human Services Program Specialist

State Role Title: Community and Social Svc Specialists, All Other

Hiring Range: $54,954.00 - $68,000

Pay Band: 4

• Agency: Virginia Department of Health

Location: VDHCentral Office

Agency Website: www.vdh.virginia.gov

• Recruitment Type: General Public - G

Job Duties

The Office of Family Health Services (OFHS) at VDH is dedicated to promoting the health and well-being of Virginia’s families through evidence-based programs and collaborative partnerships.

As a CMV Follow-up Specialist within the Early Hearing Detection and Intervention (EHDI)
program, you will play a critical role in improving the health outcomes of children across the Commonwealth by ensuring timely identification and intervention for those affected by congenital CMV.

The CMV Follow-up Specialist supports the Early Hearing Detection and Intervention (EHDI)
program by ensuring timely and effective follow-up of children during the Cytomegalovirus (CMV) screening and intervention process. This role involves collaboration with diverse stakeholders, including families, healthcare providers, and community partners, to improve program outcomes in accordance with the Code of Virginia. The specialist is responsible for interpreting and communicating relevant regulations and protocols, promoting public awareness, and maintaining accurate documentation to support the program’s goals.

Working at VDH means you will be part of a mission-driven team that values collaboration,
innovation, and community impact. You’ll have the opportunity to engage with a wide range of stakeholders, including families, healthcare providers, and community organizations—to make a tangible difference in children’s lives.

Minimum Qualifications

• • Knowledge and/or experience with administration, planning, service
• delivery, and evaluation of principles and practices that support reporting,
• surveillance, and quality assurance for public health initiatives
• Knowledge and/or experience with data collection and analysis, ensuring
• data accuracy and integrity, and producing reports
• Experience working as part of a team, responding to inquiries in a
• professional and timely manner, interpreting and applying policies and
• procedures, and preparing correspondence
• Demonstrated effective oral and written communication, organizational,
• time management, analytical, interpersonal, and decision-making skills
• Ability to interpret, apply, and communicate regulations and protocols to diverse
• stakeholders.

Additional Considerations

Experience interpreting and communicating clinical information to families and
healthcare providers in an accurate and empathetic manner.
• Familiarity with the Code of Virginia, specifically as it pertains to the Virginia EHDI
program.
• Experience working in a public health or medical setting.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

• Name: Tomica Gregory
• Phone: 8042483764
• Email: tomica.gregory@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.