Business Operations Coordinator (Internal Search)

Job Summary/Basic Function:

This position manages day-to-day activities to ensure the department is running efficiently and meets the expectations and needs of customers and staff. Assists with the management/administrative aspects and has operational control of a range of projects. May work on assignments related to project development and management initiatives, internal operating procedures, business processes, and policies.

This position is currently open to regular Boise State University employees only.

This position is not eligible for VISA Sponsorship.

This position is not eligible for a hybrid/remote work schedule.

Department Overview:

Boise State University’s Department of Public Safety is responsible for more than ”people safety.” In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!

Level Scope:

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

Essential Functions:

● Responsible for various processes and liaising with other units such as Human Resources, research support, financials, data management, and communication.
● Directs customer service and support functions. Assists in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans. May lead efforts to recruit new employees with the goal of attracting and retaining qualified individuals. Manages quality assurance programs.
● Serves as liaison to other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.
● Ensures customer service for the entire Department and campus community.
● Engages in Departmental problem-solving for organizational issues; makes recommendations for Department efficiencies and advancement.
● Plans and coordinates a variety of special administrative projects and assignments.
● Renews job knowledge by reading professional journals, participating in educational opportunities, and belonging to professional organizations.
● Represents the Department and the Division in select working groups, committees, and partnerships, both internal and external to the University.
● Engages the entire campus community through workshops and training programs, designed to enhance the student experience and the safety and security of all community members
● Accounts Receivable tasks, including preparing billing and submitting the internal payments.
● Financial Reconciliation activities, including reconciling, depositing, and creating departmental deposits for daily transactions.
● Financial Reporting, including creating monthly and ad-hoc reports of revenue and expenses to ensure all budget managers and leadership have accurate financial data.
● May perform other duties as needed.

Knowledge, Skills, Abilities:

● Ability to multitask and delegate.
● Excellent oral and written communication skills.
● Demonstrated ability to work well under pressure and with tight deadlines.
● Ability to perform a wide range of duties and tasks.
● Ability to interact effectively as a member of a team and work collaboratively with faculty and staff.

Minimum Qualifications:

Bachelor's degree or equivalent experience.

Salary and Benefits: Salary is $50,065.60/yr and is commensurate with experience. Boise State University provides a best-in-class benefits package, including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents
• See our full benefits page for more information!

Required Application Materials:

• To be considered for the position, please submit the following material:
• ● Resume with employment history (including dates of employment)
• ● Cover Letter indicating your interest and qualifications for the position
• ● 3 Professional References

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/