Finance Compensation Credit Controller

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The role is responsible for the recovery on debt due from distribution Partner. The role reports to Lead, Finance Compensation. The primary function of a Credit Controller is debt management of active and terminated arrangement, where judgement call and decision making if required – ultimately managing all money borrowed or owed to our business. Credit Controller will handle the collection of finances and the resolution of queries, aging reporting, managing dispute/discrepancies and risk of credits. It is also the responsibility of a Credit Controller to manage debt recovery protocol, which if the partner has paid late or missed payments could involve co-ordination with various internal parties, propose stop gap measure or undertaking legal action, engagement of debt recovery agent at worst dealing with bankrupt businesses to negotiate recovery of funds. Setup and lead the credit control committee with proper Term of Reference document. It is vital that a Credit Controller builds and maintains close links internally such as DSS, PD, legal, Compensation team, to ensure smooth running of accounts and encourage timely recovery of payments. The role also responsible to strategize the team’s proposition in supporting business needs.  It is the team’s esteem responsibility to alert the management of any potential issue and risk that could be potential impact the company unfavorably in the scope of duties.

Job Description:

• Review Sales force application
• Checking document submitted on credit ratings with banks/credit bureau
• Concurring the approval of the application, raise alert should there be abnormality, document the exceptional/deviation for clearance of respective party
• Setting up the terms and conditions of a recovery plan
• Timely and effective collection of all debts and payments
• Negotiating re-payment plans
• Maintaining contact with all stakeholders to ensure documents are clear for recovery/payment
• Resolving queries both internally and externally around outstanding debts
• Posting of payment collected accounting systems, robust filing mechanism
• Providing accounts information to internal departments/audit
• Participate in, contribute on and risk assessment of all initiative relating to financing scheme, advances, incentive or any other compensation scheme that may result in debt recovery.
• Continuously review the operating model to ensure the process remain relevant, update of SOX, SOP, policy etc
• Support the overall team processing for fortnight payment processing as the review
• Any other assigned tasks

Who We Are Looking For:

Competencies & Personal Traits

• Ability to establish and maintain good relationships, both internally and externally at all levels. Collaborate well, open communication and sharing of ideas and best practices as well as work independently
• Ability to reconcile complex accounts and have excellent attention to detail, problem solving
• Inquisitive on the wide spectrum of innovative way of the Company operates its operating models, scheme, incentive etc
• Pleasant personality, calm, courteous, confident manner to handle potentially uncomfortable conversations
• Strong and ability to work well and quickly adapt to changes in a challenging and dynamic environment.
• Thinking outside the box

Working Experience

• At least 5 years working experience in Finance, credit control/AR position
• Operational role preferably in financial industry in Singapore.

Qualifications

• Degree on Accounting/Business Admin

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.